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Strong Medicare quality ratings; public reviewers often praise effective rehabilitation and therapy services. Still worth an in-person visit.
based on 85 Google reviews
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Broomall Manor has a strong overall Medicare rating. Public reviewers frequently mention: effective rehabilitation and therapy services and some highly attentive and compassionate nursing staff. Review the component ratings and current source records before deciding.
Broomall Manor receives highly polarized feedback, with some families praising the therapy team and individual staff members for their dedication, while others report severe concerns regarding neglect, hygiene, and communication. Frequent complaints highlight persistent odors, slow response times to call bells, and inconsistent medical oversight. Families considering this facility should be aware of the significant disparity between positive experiences and reports of substandard care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 86 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The therapy staff is so helpful. My mother has increased her strength and is looking forward to a full recovery. The nursing staff is very attentive.”
“My dad has only been here 2 days they don't answer call bells left my dad sitting on commode for 45 min while he was yelling for help since they ignored call bell what if he was on he floor.”
“My mother's short stay there was marked by gross neglect, filth, and dangerous care practices. We had to bring our own cleaning supplies and clean her room ourselves daily.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Broomall Manor has recurring issues with providing appropriate treatment and care, appearing in three separate surveys including one complaint-triggered inspection where families filed reports. The facility has also had deficiencies in care planning and bladder/bowel care management. While all violations have been corrected, the repeated pattern of treatment and care issues across multiple years suggests potential ongoing challenges with care quality consistency.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Broomall Manor
for profit
Saber Healthcare Group
126 facilities nationwide
Chain avg rating: 3.0/5 · Rank 1 of 125 (Highest rating)
Owners
Weisberg, William
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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