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Nursing HomeMedicaid Investigative

Brooksville Healthcare Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1114 Chatman Blvd, Brooksville, FL 34601180 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 91 Google reviews

5
4
3
2
1
Brooksville Healthcare Center Nursing Home in Brooksville, FL — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • High staff turnover (51%)

Bottom 25% in FL · Below recommended RN staffing · Below chain average · $37,811 in fines

Source: Medicare data

What this means for your family

While many families report excellent rehabilitation outcomes and a warm environment, there is a recurring pattern of serious medication management errors and communication failures. If you choose this facility, we strongly recommend that you remain highly involved in your loved one's daily care, verify all medication schedules with the nursing director, and maintain a direct line of communication with the medical team.

Google Reviews

Google Reviews

91 reviews on Google
Brooksville Healthcare Center receives polarized feedback, with many families praising the compassionate, family-like atmosphere and effective rehabilitation services. However, a significant number of reviewers report serious concerns regarding medical negligence, medication errors, and inconsistent staffing levels. Families should be aware that while many report excellent experiences, there are recurring allegations of poor communication and neglect during off-hours.

Quality Themes

Tap a score for details
Food8.0Staff6.0Clean7.0Activities9.0Meds2.0Memory7.0Comms3.0Value4.0

Strengths

  • Compassionate, family-oriented nursing staff
  • Effective physical and occupational therapy
  • Clean and well-maintained facility
  • Engaging activities and events

Concerns

  • Medication management errors and delays (mentioned by 6 reviewers)
  • Understaffing, particularly on weekends and nights (mentioned by 5 reviewers)
  • Poor communication with family members regarding medical status (mentioned by 4 reviewers)
  • Inadequate hygiene and wound care (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'17(3)'19(5)'21(5)'23(15)'25(12)'26(6)

Distribution · 80 analyzed

5
46
4
4
3
0
2
6
1
24

How They Respond to Reviews

80%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that medication management is a high priority for our family; could you walk me through the specific safety protocols and double-check systems you have in place to ensure medications are administered accurately and on time?
  • 2Given that staffing levels can sometimes fluctuate, what is your plan for maintaining consistent care and supervision for residents during weekend and evening hours?
  • 3We value open communication; what is your standard process for updating family members on a resident's medical status or any changes in their care plan?
  • 4I see that you are active in responding to feedback online, which is great to see; how do you incorporate that family input into your daily operations and staff training?
  • 5With the facility's focus on physical and occupational therapy, how do you integrate those sessions into the daily activity schedule to ensure residents stay engaged and mobile?
  • 6Regarding wound care and hygiene, what are the specific oversight procedures you use to ensure consistent quality of care across all shifts?

Personalized based on this facility's data


Key Review Excerpts

Every staff member we observe is smiling, patient, engaged and encouraging to the residents. We see needs being met with dignity and compassion.

Long-term resident's family · 2025★★★★★

My mom arrived home in very bad condition. She has a Huge wound above her tailbone & butt. It's from the bed sores.. She just came home yesterday from Brooksville Health care center.

Long-term resident's family · 2024★★★★★

I was admitted at 12:00 noon n didn't receive my pain meds until 8:30 pm. No excuse for that. The nurse rudely told me I had to wait meds are coming from Tampa, really 8 long hours????

Rehab patient · 2023☆☆☆☆
Source: 91 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.51hrs
68%
Registered nurses for medical care
Total Nursing
3.79hrs
92%
All nurses + aides combined
Staff Turnover
52%
Lower is better (< 30% = good)
RN Turnover
45%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

12

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility39.2%
Worse than Avg
Here
39.2%
US
15.3%
FL
10.6%
Hernando
12.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
FL
4.1%
Hernando
1.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.3%
Better than Avg
Here
4.3%
US
15.5%
FL
8.7%
Hernando
7.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility17.6%
Worse than Avg
Here
17.6%
US
14.4%
FL
9.1%
Hernando
9.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.0%
Better than Avg
Here
12.0%
US
19.5%
FL
15.0%
Hernando
20.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
FL
98.1%
Hernando
99.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
FL
94.8%
Hernando
97.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.5%
Better than Avg
Here
97.5%
US
79.8%
FL
94.7%
Hernando
96.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
FL
1.5%
Hernando
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
2penalties
Near state avg (7.3)
$37,811 in fines

This facility has ongoing compliance issues with 22 deficiencies across three recent surveys, showing recurring problems in infection control, resident assessments, and care planning that persist from 2022 through 2024. While the facility has corrected each identified deficiency, the pattern suggests systemic challenges, including recent issues with resident protection from abuse, communication with families about resident changes, and medication labeling that warrant careful consideration during your visit.

Dec 19, 2024Routine
6
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 22, 2023Routine
11
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0835Immediate jeopardy · IsolatedCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0867Immediate jeopardy · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Mar 31, 2022Routine
5
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

Federal Penalties

Fine

Sep 22, 2023

$37,811

Payment Denial

Sep 22, 2023

9-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Brooksville Healthcare Center

Organization Type

nonprofit

Chain Affiliation

Chain Name

Health Services Management

Chain Size

16 facilities nationwide

Chain avg rating: 3.1/5 · Rank 12 of 16

Ownership & Management

Owners

Health Services Management, INC.

Owner · Organization

100%

Key personnel

National Health Investors, INC.5% or Greater Mortgage InterestNhi-Reit of Florida, LLC5% or Greater Mortgage InterestBaxter, KevinOfficer / DirectorFisher, ScottOfficer / DirectorJackson, BrianOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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