Brooksville Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 91 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- High staff turnover (51%)
Bottom 25% in FL · Below recommended RN staffing · Below chain average · $37,811 in fines
What this means for your family
While many families report excellent rehabilitation outcomes and a warm environment, there is a recurring pattern of serious medication management errors and communication failures. If you choose this facility, we strongly recommend that you remain highly involved in your loved one's daily care, verify all medication schedules with the nursing director, and maintain a direct line of communication with the medical team.
Google Reviews
Google Reviews
91 reviews on Google“Brooksville Healthcare Center receives polarized feedback, with many families praising the compassionate, family-like atmosphere and effective rehabilitation services. However, a significant number of reviewers report serious concerns regarding medical negligence, medication errors, and inconsistent staffing levels. Families should be aware that while many report excellent experiences, there are recurring allegations of poor communication and neglect during off-hours.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, family-oriented nursing staff
- Effective physical and occupational therapy
- Clean and well-maintained facility
- Engaging activities and events
Concerns
- Medication management errors and delays (mentioned by 6 reviewers)
- Understaffing, particularly on weekends and nights (mentioned by 5 reviewers)
- Poor communication with family members regarding medical status (mentioned by 4 reviewers)
- Inadequate hygiene and wound care (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 80 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that medication management is a high priority for our family; could you walk me through the specific safety protocols and double-check systems you have in place to ensure medications are administered accurately and on time?
- 2Given that staffing levels can sometimes fluctuate, what is your plan for maintaining consistent care and supervision for residents during weekend and evening hours?
- 3We value open communication; what is your standard process for updating family members on a resident's medical status or any changes in their care plan?
- 4I see that you are active in responding to feedback online, which is great to see; how do you incorporate that family input into your daily operations and staff training?
- 5With the facility's focus on physical and occupational therapy, how do you integrate those sessions into the daily activity schedule to ensure residents stay engaged and mobile?
- 6Regarding wound care and hygiene, what are the specific oversight procedures you use to ensure consistent quality of care across all shifts?
Personalized based on this facility's data
Key Review Excerpts
“Every staff member we observe is smiling, patient, engaged and encouraging to the residents. We see needs being met with dignity and compassion.”
“My mom arrived home in very bad condition. She has a Huge wound above her tailbone & butt. It's from the bed sores.. She just came home yesterday from Brooksville Health care center.”
“I was admitted at 12:00 noon n didn't receive my pain meds until 8:30 pm. No excuse for that. The nurse rudely told me I had to wait meds are coming from Tampa, really 8 long hours????”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has ongoing compliance issues with 22 deficiencies across three recent surveys, showing recurring problems in infection control, resident assessments, and care planning that persist from 2022 through 2024. While the facility has corrected each identified deficiency, the pattern suggests systemic challenges, including recent issues with resident protection from abuse, communication with families about resident changes, and medication labeling that warrant careful consideration during your visit.
Dec 19, 2024Routine6
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 22, 2023Routine11
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Mar 31, 2022Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Federal Penalties
Fine
Sep 22, 2023
$37,811
Payment Denial
Sep 22, 2023
9-day denial
Ownership & Operations
Who Operates This Facility
Brooksville Healthcare Center
nonprofit
Chain Affiliation
Health Services Management
16 facilities nationwide
Chain avg rating: 3.1/5 · Rank 12 of 16
Ownership & Management
Owners
Health Services Management, INC.
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
91 reviews from families & visitors
Official Website
Visit brooksvillehealthcarecenter.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Northbrook Center for Rehabilitation and Healing
< 1 miNursing Home · Brooksville, FL
Aviata at Brooksville
2.5 miNursing Home · Brooksville, FL
Evergreen Woods
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Aviata at Spring Hill
7.5 miNursing Home · Brooksville, FL
Oak Hill Health & Rehabilitation
8.3 miNursing Home · Brooksville, FL
Southern Palms, INC
8.4 miAssisted Living · Spring Hill, FL