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Nursing HomeMedicaid

Brooklyn-Queens Nursing Home

Strong Medicare quality ratings; families often praise dedicated and helpful rehabilitation therapy team. Still worth an in-person visit.

2749 Linden Blvd, East New York · Brooklyn, NY 11208140 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 118 Google reviews

5
4
3
2
1
Brooklyn-Queens Nursing Home Nursing Home in Brooklyn, NY — Street View
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What this means for your family

While the facility's rehabilitation and social work teams are frequently praised for their effectiveness, families should be aware of significant communication barriers, including difficulty reaching staff by phone. We strongly recommend visiting in person to assess the current state of the facility and ensuring you have a direct line of contact with a specific nurse or supervisor to mitigate potential lapses in care.

Google Reviews

Google Reviews

118 reviews on Google
Brooklyn-Queens Nursing Home receives highly polarized feedback, with many families praising the dedicated rehabilitation and social work teams, while others report severe concerns regarding neglect, poor communication, and facility maintenance. While some residents and families highlight professional care and successful discharge planning, a significant number of reviewers cite issues with medication management, unresponsive phone lines, and inadequate staffing levels. Families should be aware that experiences appear to vary greatly depending on the specific unit and staff members involved.

Quality Themes

Tap a score for details
Food2.0Staff6.0Clean5.0Activities3.0Meds2.0Memory5.0Comms2.0ValueN/A

Strengths

  • Dedicated and helpful rehabilitation therapy team
  • Proactive and supportive social work department
  • Professional and kind nursing staff in specific units
  • Clean environment in some areas

Concerns

  • Difficulty reaching staff by phone and unresponsive administration (mentioned by 9 reviewers)
  • Inadequate medication management and delays in care (mentioned by 5 reviewers)
  • Facility is dated and requires significant physical upgrades (mentioned by 6 reviewers)
  • Poor quality or inappropriate food service (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'16(3)'19(2)'21(14)'23(20)'25(26)'26(14)

Distribution · 124 analyzed

5
76
4
11
3
8
2
4
1
25

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the current staffing levels, what specific protocols are in place to ensure that medication administration remains timely and accurate for residents?
  • 2I understand that communication can sometimes be a challenge in busy facilities; what is the most reliable way for family members to reach the nursing team or administration for urgent updates?
  • 3With the facility currently undergoing physical updates, what is the timeline for improvements in the living areas, and how are you working to maintain a comfortable environment during this time?
  • 4I’ve heard great things about your rehabilitation team; how do they collaborate with the nursing staff to ensure that a resident’s progress is consistently supported throughout the day?
  • 5Could you walk me through the current dining program and how you accommodate specific dietary needs or preferences to ensure residents are satisfied with their meals?
  • 6What does a typical daily activity schedule look like, and how do you encourage residents to participate in social events to keep them engaged and active?

Personalized based on this facility's data


Key Review Excerpts

The PT staff is excellent and got me back on my feet faster than expected with their dedication and knowledge in a friendly and teamwork oriented atmosphere.

Rehab patient · 2022★★★★

My sister has just arrived at Brooklyn Queens Nursing Home, everyone I'm encountering is professional courteous, an very helpful... I thank God she is not far from where I live and she is with services of those I can trust.

Long-term resident's family · 2023★★★★★

I would not encourage anyone to place their loved ones in this facility is old but clean, but they do not have enough staff for coverage. The food is horrible and they do not monitor patients they roam the floors with no supervision.

Long-term resident's family · 2024☆☆☆☆
Source: 118 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.47hrs
63%
Registered nurses for medical care
Total Nursing
3.61hrs
88%
All nurses + aides combined
Staff Turnover
54%
Lower is better (< 30% = good)
RN Turnover
52%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

7

measures

Worse Than Avg

7

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility42.4%
Worse than Avg
Here
42.4%
US
93.4%
NY
91.3%
Kings
91.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility72.2%
Worse than Avg
Here
72.2%
US
95.5%
NY
95.3%
Kings
93.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.4%
Better than Avg
Here
5.4%
US
15.5%
NY
13.8%
Kings
8.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility21.8%
Mixed vs Avgs
Here
21.8%
US
12.1%
NY
18.9%
Kings
28.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.2%
Mixed vs Avgs
Here
12.2%
US
19.5%
NY
13.3%
Kings
7.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.2%
Better than Avg
Here
10.2%
US
15.3%
NY
13.8%
Kings
13.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility16.0%
Worse than Avg
Here
16.0%
US
81.8%
NY
77.0%
Kings
76.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility30.0%
Worse than Avg
Here
30.0%
US
79.8%
NY
78.8%
Kings
76.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.4%
Mixed vs Avgs
Here
1.4%
US
1.6%
NY
1.2%
Kings
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
3penalties
Near state avg (7.6)
8 complaint-triggered
$226,944 in fines

Families have filed multiple complaints about this facility, with recurring issues in abuse reporting, care planning, and fire safety systems that appear to persist across multiple surveys from 2021 to 2024. The facility has struggled with timely reporting of suspected abuse or neglect, developing proper resident care plans, and maintaining adequate smoke detection and fire safety equipment, though most deficiencies show correction dates indicating the facility addresses problems when cited.

Sep 10, 2024Routine
8
0161Potential for harm · PatternCorrected

Construction Deficiencies

Use approved construction type or materials.

0311Potential for harm · PatternCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0324Minimal · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Sep 10, 2024Complaint
2
0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jul 11, 2024Complaint
4
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Oct 13, 2023Complaint
2
0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

May 26, 2023Routine
11
0161Potential for harm · Pattern

Construction Deficiencies

Use approved construction type or materials.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0371Potential for harm · PatternCorrected

Smoke Deficiencies

Have properly sized and located compartments to protect residents from smoke.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0640Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Apr 21, 2021Routine
10
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0231Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide large enough exits.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0004Minimal · PatternCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

Federal Penalties

Fine

Oct 28, 2024

$141,232

Payment Denial

Oct 28, 2024

13-day denial

Payment Denial

Jul 11, 2024

28-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Brooklyn-Queens Nursing Home

Organization Type

for profit

Ownership & Management

Owners

Berkowitz, Leopold

Owner

50%

Key personnel

Thomas, SelmaManagerYounesi, PeymanManagerThomas, SelmaAdp of the SnfYounesi, PeymanAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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