A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 120 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Brooklyn-Queens Nursing Home has a middle-range Medicare overall rating. Strengths include dedicated and helpful rehabilitation therapy team. Some reviewers note concerns about difficulty reaching staff by phone and unresponsive administration (mentioned by 9 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Brooklyn-Queens Nursing Home receives highly polarized feedback, with many families praising the dedicated rehabilitation and social work teams, while others report severe concerns regarding neglect, poor communication, and facility maintenance. While some residents and families highlight professional care and successful discharge planning, a significant number of reviewers cite issues with medication management, unresponsive phone lines, and inadequate staffing levels. Families should be aware that experiences appear to vary greatly depending on the specific unit and staff members involved.
Quality Themes
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Concerns
Rating Trends
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Distribution · 126 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The PT staff is excellent and got me back on my feet faster than expected with their dedication and knowledge in a friendly and teamwork oriented atmosphere.”
“I would not encourage anyone to place their loved ones in this facility is old but clean, but they do not have enough staff for coverage. The food is horrible and they do not monitor patients they roam the floors with no supervision.”
“My father was there 2 weeks. He died and I found out the next day. when I went to see the body the security guard paged the supervising nurse for an hour and a half no show.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints about this facility, with recurring issues in abuse reporting, care planning, and fire safety systems that appear to persist across multiple surveys from 2021 to 2024. The facility has struggled with timely reporting of suspected abuse or neglect, developing proper resident care plans, and maintaining adequate smoke detection and fire safety equipment, though most deficiencies show correction dates indicating the facility addresses problems when cited.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Federal Penalties
Fine
Oct 28, 2024
$141,232
Payment Denial
Oct 28, 2024
13-day denial
Payment Denial
Jul 11, 2024
28-day denial
Brooklyn-Queens Nursing Home
for profit
Owners
Berkowitz, Leopold
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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120 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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