Brooklyn Adult Care Center
Families consistently rate this highly — reviewers highlight clean, well-maintained facility. Schedule a visit to confirm the fit.
based on 17 Google reviews
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What this means for your family
While the facility is frequently described as clean and visually appealing, there are significant concerns regarding administrative responsiveness and the coordination of medical care. We recommend that you observe the front desk interaction during a tour and ask specifically how the facility manages and tracks external medical appointments for residents.
Google Reviews
Google Reviews
17 reviews on Google“Brooklyn Adult Care Center receives highly polarized feedback, with some visitors praising the facility's appearance and staff, while others report significant administrative failures. Critical reviews highlight serious concerns regarding poor communication, difficulty accessing medical care, and a lack of respect for residents.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Professional and caring staff
- Warm and welcoming atmosphere
Concerns
- Poor administrative communication and rude front desk staff (mentioned by 2 reviewers)
- Difficulty scheduling medical appointments and accessing necessary care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about how clean and well-maintained the facility is; could you show us some of your favorite common areas?
- 2How does the administrative team stay in touch with families regarding important updates or changes in a resident's care?
- 3Could you walk us through your process for managing daily medications and ensuring everything is administered accurately and on time?
- 4What is the protocol for handling medical emergencies or coordinating with outside doctors if a resident needs an urgent appointment?
- 5What kind of daily activities or social events do you have planned to help residents stay engaged and connected with one another?
- 6We are looking for a warm environment for our loved one; how would you describe the culture and the way the staff interacts with residents every day?
Personalized based on this facility's data
Key Review Excerpts
“The people at the front desk who pick up the phone calls seem really rude, always rushing, speaking so fast that I could barely understand what they were saying then they put you on hold for over 7 minutes without even checking with you to let you know what is going on.”
“A very poorly run assisted living facility, the coordinators do not respect the residents that live there, it's very difficult for the seniors to make medical appointments and get the medical attention that they need.”
“The staff is incredibly attentive, professional, and compassionate, always ensuring that the residents' needs are met with the utmost respect and care. The facility itself is clean, well-maintained, and offers a comfortable living environment.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
3 violations from 14 inspections
May 6, 2025ComplaintCleanReport
No deficiencies found during this inspection.
May 13, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Apr 22, 2024Complaint
Resident protections
Nov 14, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Nov 14, 2023RoutineCleanReport
No deficiencies found during this inspection.
Nov 14, 2023Complaint
Resident services
Nov 14, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Nov 13, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Brooklyn Adult Care Center, LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit gefenseniorcare.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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