Public Google reviewers rate this highly and often mention compassionate and attentive caregivers. Schedule a visit to confirm the fit.
based on 42 Google reviews

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Public Google reviewers rate Brookdale Uptown Whittier highly. Reviewers highlight: compassionate and attentive caregivers, warm and welcoming community atmosphere. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the facility for its compassionate caregivers and the warm, welcoming community atmosphere that helps residents transition easily. However, there are significant concerns regarding building maintenance, including reports of pest infestations and plumbing issues, as well as inconsistent dining quality and management communication.
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Distribution · 45 analyzed
The owner uses highly templated responses that vary only slightly depending on the star rating. Positive reviews receive brief acknowledgments, while negative reviews are met with a standardized script directing users to a corporate 'Resident and Family Connection' phone number.
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Key Review Excerpts
“The customer service and caring of the staff is amazing. I had been struggling with my mom to get her a safe place to live. I expected her to embrace the change from just living in a normal apartment community. But it happened in just three days.”
“The facility was clean and smelled good and the staff were responsive and caring. I was very satisfied having my loved one in your care for the past year and I am very happy with the care.”
“The building is completely infested with roaches, and there's only one working elevator, which sounds like it's on its way out. The caregivers are nice, but the infestation and the building's disrepair is totally unacceptable given how much they're charging residents.”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
The facility underwent a required annual inspection conducted by the LPA. The inspection covered various aspects of facility operations, including room checks, safety equipment, and documentation review. No deficiencies were cited during this inspection.
The facility underwent an unannounced Case Management Visit to follow up on a Self-reported special incident report (SIR) concerning alleged sexual abuse. The Licensing Program Analyst interviewed key personnel and toured the resident's room. No deficiencies were observed during the visit.
The inspection was a case management visit conducted following a self-reported incident regarding the relocation of 16 residents from a different facility. The evaluator noted that the facility has sufficient resources, including beds, supplies, and food, and that necessary records have been transferred. No deficiencies were observed during the health and safety check.
The facility underwent an unannounced Required - 1 year visit. The inspection covered 12 CARE tool domains, including Infection Control, Physical Plant, Staffing, and Food Services. No deficiencies were observed during this annual inspection.
This report details a complaint investigation regarding the air quality in the facility. The investigation found that the initial allegation was unsubstantiated based on interviews and observations. However, one deficiency was noted regarding the general allegation of unsafe air quality.
This report details a complaint investigation regarding staff assessment after resident falls. The investigation found no sufficient evidence to support the allegation, resulting in an 'Unsubstantiated' finding. No deficiencies were cited in this report.
This report details a complaint investigation conducted regarding allegations of insect infestation and improper disposal of resident belongings. The investigation found no sufficient evidence to support either allegation, resulting in both being deemed 'Unsubstantiated'. No deficiencies were cited in this report.
Summerville at Cobbco INC; Emeritus Corporation
PRECIOSA (SUZIE) MAGPAYO
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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