Public Google reviewers rate this highly and often mention engaging and frequent resident activities. Schedule a visit to confirm the fit.
based on 20 Google reviews
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Public Google reviewers rate Brookdale Trail Ridge highly. Reviewers highlight: engaging and frequent resident activities, compassionate and warm nursing staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the facility for its high-quality memory care, specifically noting significant improvements in residents' physical health and engagement through varied activities. However, some family members have raised serious concerns regarding nighttime staffing accountability and the management of resident safety within the cottage sections.
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Distribution · 20 analyzed
This facility rarely responds to reviews.
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Key Review Excerpts
“My Father looks better now that you are taking care of him. He has graduated from hospice, thanks to you, He walks without a walker now. He eats and has gain all his weight back, plus he is talking more and looks healthier, wow!”
“They’ve worked with us to create empowerment for my mom … their memory care has brought my mom to the next level and increased her potential significantly.”
“The Staff from, Management to all the Nurses and Care Takers, seem to all be on the same page in the concern and care of our family member.”
Source: AZ State Licensing Agency
An on-site investigation of complaint 00161581 was conducted on March 12, 2026, and no deficiencies were found.
An on-site investigation of complaints 00160680, 00160683, and 00158749 was conducted on March 3, 2026, and no deficiencies were found.
No deficiencies were found during the on-site investigation of complaints 00154744, 00154741, and 00154742 conducted on January 2, 2026.
No deficiencies were found during the on-site investigation of complaint 00149048 conducted on October 30, 2025
No deficiencies were found during the on-site investigation of complaints 00143469, 00143483, 00143460, and 00143461 conducted on September 8, 2025.
No deficiencies were found during the on-site investigation of complaints 00134428 and 00134474 conducted on June 25, 2025.
No deficiencies were found during the on-site investigation of complaint #00125286 conducted on April 7, 2025.
No deficiencies were found during the on-site investigation of complaint 00124132 and 00124133 conducted on March 31, 2025.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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