Baybrooke Village Care and Rehab Center
Strong Medicare quality ratings; families often praise exceptional physical therapy and rehab teams. Still worth an in-person visit.
based on 231 Google reviews
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What this means for your family
This facility offers excellent physical therapy and has several standout staff members who provide exceptional person-centered care. However, families should be extremely vigilant about medication schedules and hygiene, as multiple recent reviews highlight dangerous delays in care and understaffing during weekends.
Google Reviews
Google Reviews
231 reviews on Google“Families considering Baybrooke Village will find a facility with highly praised physical therapy and specific standout caregivers, particularly Denise and the admissions team. However, there are significant, recurring reports of understaffing, delayed medication administration, and inconsistent hygiene care, especially during weekend shifts.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical therapy and rehab teams
- Compassionate individual caregivers (notably Denise and Dwight)
- Professional and helpful admissions process
- Clean and well-maintained environment
Concerns
- Delayed medication administration and slow response to call lights (mentioned by 6 reviewers)
- Understaffing, particularly on weekends and overnight (mentioned by 5 reviewers)
- Inconsistent food quality and temperature (mentioned by 5 reviewers)
- Issues with hygiene and cleanliness (e.g., urine odors or uncleaned rooms) (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 207 analyzed
How They Respond to Reviews
The owner uses a small set of repetitive templates to respond to 5-star reviews. While they personalize the responses by including the reviewer's name, they rarely acknowledge the specific details or staff members mentioned in the text.
Questions for Your Tour
- 1We've heard wonderful things about the physical therapy and rehab teams here; can you tell us more about how they work with residents to regain independence?
- 2We noticed some great mentions of Denise and Dwight in your reviews; how do you foster that kind of personalized, compassionate care among your entire staff?
- 3What specific protocols do you have in place to ensure medications are administered accurately and on a strict schedule?
- 4How does the nursing team manage call light responses during the overnight hours and on the weekends to ensure no resident is left waiting?
- 5Could you walk us through the dining experience, specifically how you ensure meals are served at the right temperature and maintain consistent quality?
- 6What steps are taken by the housekeeping team to ensure the facility remains fresh and clean, especially in the resident living areas?
Personalized based on this facility's data
Key Review Excerpts
“The staff here are so caring, kind, and loving! They are so attentive and assist with every detail. Abeba and the weekend staff were such sweet ladies with so much patience.”
“I spoke with Dwight Blackwood earlier this week and he was extremely friendly and took time to answer all of my questions. I look forward to working with Baybrooke in the near future.”
“DENISE DOES A WONDERFUL JOB. SHE IS KIND, CONSIDERATE, AND LOVING IN MY OPINION TO ALL THAT IS IN HER CARE.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering 14 of the 40 deficiencies, signaling ongoing concerns about care quality. The facility shows persistent problems in medication management, accident prevention and safety, and infection control that appear repeatedly across surveys from 2022 to 2025. While most issues are eventually corrected, the pattern of recurring deficiencies in critical care areas suggests systemic challenges that families should carefully consider.
Mar 5, 2026Complaint2
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Dec 3, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nov 19, 2025Complaint3
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 23, 2025Complaint2
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 30, 2025Routine9
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Sep 11, 2024Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
Feb 7, 2024
$15,642
Ownership & Operations
Who Operates This Facility
South Limestone Hospital District
for profit
PF BAYBROOKE SNF OPS, LLC
ALEXANDRIA MADUKA
Chain Affiliation
Stonegate Senior Living
24 facilities nationwide
Chain avg rating: 2.9/5 · Rank 3 of 13 (Best)
Ownership & Management
Owners
South Limestone Hospital District
Owner · Organization
Campbell, Scott
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Chance, James
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Fisher, James
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Langdon, Thomas
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Mcgehee, William
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Taylor, John
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
231 reviews from families & visitors
Official Website
Visit bbvrehab.com
Medicare data downloads
Original nursing home datasets
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