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Public Google reviewers rate this highly and often mention engaging social activities and programming. Schedule a visit to confirm the fit.
based on 27 Google reviews
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Public Google reviewers rate Brookdale Sleepy Hollow highly. Reviewers highlight: engaging social activities and programming, warm and caring staff members. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families should approach this facility with caution due to severe allegations of neglect and verbal abuse in the memory care unit. While some long-term residents and families praise the homey environment and the social activities provided, recent reviews highlight deeply concerning issues regarding hygiene and staff conduct.
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Distribution · 27 analyzed
The owner uses highly standardized, template-based responses that follow a nearly identical structure for every review. While they acknowledge the reviewer by name, they fail to address specific allegations or provide substantive feedback beyond directing the reviewer to a corporate phone number.
Personalized based on this facility's data
Key Review Excerpts
“They are like family! My mom was in the Memory Care unit and they took great care of her. She had a nice-sized room and we were able to choose a room that was best for her.”
“The type of care given to my grandmother in the memory care was horrible! They allowed her to go TWO AND A HALF WEEKS without bathing and didn't bother calling her family to tell us!”
“Brookdale Sleepy Hollow was home to my mother for 5 years. From the moment she moved in to her passing, the professional staff at Brookdale ensured her every need was met.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection in December 2023 identified two safety violations regarding fire alarm maintenance and kitchen ventilation, both of which were corrected shortly after being cited. Additionally, an administrative penalty was issued in February 2025 due to an error in medication administration protocols.
Administrative Penalty — 553.261(a)(1)(A) The facility failed to ensure that a licensed person or a trained, authorized, and delegated person administered medications according to physician's orders.
Life Safety Code (2 violations)
The facility failed to inspect, test, and maintain fire alarm system components.
The facility failed to protect commercial cooking equipment according to the standard for ventilation control and fire protection of commercial cooking operations.
Emeritol Seville Estates LLC
for profit
DEBBIE KING
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Google Reviews
27 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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