Brookdale Santa Monica Gardens

The facility underwent an unannounced annual required inspection on May 1, 2025. The physical plant, resident rooms, and kitchen were generally observed to be in good, sanitary condition. The primary deficiency noted was that three staff members' files were missing current First Aid/CPR certifications.

The investigation addressed three allegations: staff response time to calls, provision of planned activities, and maintenance of an activity calendar. For all three allegations, the investigation found insufficient evidence to prove a violation, resulting in all allegations being deemed 'Unsubstantiated.' No citations were issued during this review.

This report details a complaint investigation conducted on 09/11/2024 regarding allegations of poor accommodations, food quality, and incorrect refunds. All three allegations were reviewed, and the department found no evidence to support any of the alleged violations, resulting in all allegations being marked as Unsubstantiated.

The unannounced annual required visit conducted on 06/26/2024 found the facility to be in good condition. The LPA observed the facility to be sanitary, with adequate supplies and proper maintenance of food and equipment. No deficiencies were cited during this inspection visit.

This report details a complaint investigation conducted on 06/06/2024 regarding several allegations. All four allegations—inaccurate record keeping, failure to monitor changes in condition, soiled diapers, and restricting resident removal—were ultimately deemed 'Unsubstantiated' based on the evidence gathered during the investigation. No formal citations were issued as the findings were not substantiated.

The investigation substantiated allegations regarding the facility's signal system and lack of supervision. Two deficiencies were cited: one related to the signal system not producing a loud enough auditory signal, and another concerning inadequate monitoring of a fall-risk resident overnight. Both deficiencies are classified as Type B non-compliance issues.

This report details a complaint investigation conducted on 02/02/2024 regarding an allegation that staff did not issue a refund. The investigation reviewed records and interviewed staff and residents, concluding that the allegation was unsubstantiated because evidence showed a refund was, in fact, issued according to the admission agreement terms.

This report details a complaint investigation conducted on 02/02/2024 regarding an allegation that staff did not issue a refund. The investigation reviewed records and interviewed staff and residents, concluding that the allegation was unsubstantiated because evidence showed a refund was, in fact, issued according to the admission agreement terms.