Bentley Suites
Families consistently rate this highly — reviewers highlight compassionate and caring staff. Schedule a visit to confirm the fit.
based on 5 Google reviews
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What this means for your family
The facility is widely recognized for its compassionate staff and respectful treatment of seniors. However, because of a past report of poor communication during medical transitions, families should verify that nursing staff are prepared to provide detailed and professional updates during post-surgery or transfer periods.
Google Reviews
Google Reviews
5 reviews on Google“Families can expect a compassionate environment where staff are frequently praised for treating residents with dignity and respect. While most reviews highlight a caring and attentive team, one significant incident involving a nurse's lack of professionalism and communication during a post-surgery transfer was reported.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring staff
- Respectful treatment of residents
- Convenient location near amenities
- Peace of highly recommended care
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about how compassionate and respectful the staff is here; how do you foster that culture of care among the team?
- 2Since we value staying connected, what is the best way for us to receive regular, detailed updates on how our loved one is doing?
- 3With a smaller, intimate community of 44 residents, how do you ensure everyone stays engaged with daily activities and social outings?
- 4Could you walk us through the specific protocols the staff follows if a medical emergency occurs during the night?
- 5How does the facility manage day-to-day care needs to ensure all state regulations and safety standards are consistently met?
- 6How do you incorporate the local amenities and the convenience of this location into the residents' weekly schedules?
Personalized based on this facility's data
Key Review Excerpts
“The staff is nice and caring. I have piece of mind knowing she is in good hands. I would highly recommend this place.”
“The staff only treat their residents with dignity and respect. They provide much love and compassion for their residents.”
“When I called the care nurse Susan, she was very short with her answer and just told me shes fine. Susan didnt even ask me the patients name.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 28, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 9, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 18, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Aug 8, 2025InspectionClean
The inspection was an unannounced annual comprehensive review conducted on August 8, 2025. The facility was generally observed to be clean, with proper supplies and documentation reviewed. One Type B deficiency was cited for violating residents' personal rights due to the presence of a surveillance camera in a resident's room.
Jul 9, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 24, 2025ComplaintClean
The investigation was conducted following a complaint regarding the provision of resident records. The allegation was found to be substantiated, resulting in citations related to resident rights concerning access to and copying of records. Two Type B deficiencies were cited, both pertaining to the failure to promptly provide resident files to the authorized representative.
Apr 3, 2025ComplaintClean
This report details a Complaint Investigation conducted following an allegation that staff failed to provide copies of a resident's file to an authorized representative. The allegation was found to be Substantiated. One deficiency was cited regarding the failure to respond to the authorized representative's requests for resident records.
Dec 11, 2024ComplaintClean
This report details a complaint investigation regarding an unexplained injury sustained by a resident. The investigation reviewed multiple records and interviewed staff and residents. Ultimately, the allegation was deemed Unsubstantiated due to insufficient evidence.
Ownership & Operations
Who Operates This Facility
Specialized Community Healthcare Company
AQUINO, ROBIN
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit schcares.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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