Brookdale Rosehill
Strong Medicare quality ratings; families often praise skilled and effective physical therapy team. Still worth an in-person visit.
based on 69 Google reviews

Watch Brookdale Rosehill
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the physical therapy team at Brookdale Rosehill is frequently praised for their effectiveness, the facility has a concerning pattern of understaffing and neglect that has worsened in recent years. Families should be extremely cautious and are advised to perform unannounced visits, specifically during weekends or evenings, to verify the level of care and responsiveness before committing.
Google Reviews
Google Reviews
69 reviews on Google“Brookdale Rosehill receives highly polarized feedback, with some families praising the therapy team and individual staff members, while many others report severe concerns regarding neglect and understaffing. Recurring complaints highlight issues with basic hygiene, medication management, and a lack of responsiveness from staff, particularly during off-hours and weekends. Families considering this facility should be aware of the significant inconsistency in care quality described by multiple reviewers.”
Quality Themes
Tap a score for detailsStrengths
- Skilled and effective physical therapy team
- Some highly dedicated and compassionate individual nurses/aides
- Generally clean and well-maintained facility environment
- Good quality of food reported by several residents
Concerns
- Chronic understaffing leading to slow response times (mentioned by 12 reviewers)
- Medication management errors and missed doses (mentioned by 6 reviewers)
- Poor housekeeping and lack of room cleanliness (mentioned by 7 reviewers)
- Inadequate discharge planning and communication (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 73 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the 5-star staffing rating, how does the team ensure consistent response times for residents needing assistance throughout the day and night?
- 2I noticed some feedback regarding medication management; could you walk me through the specific safety protocols and double-check systems you have in place to ensure medications are administered accurately?
- 3Since the physical therapy team is highly regarded here, how do they coordinate with the nursing staff to support residents' mobility and daily activity goals?
- 4Could you explain your current process for housekeeping and room maintenance to ensure that living spaces remain consistently clean and comfortable for residents?
- 5I see that you actively respond to feedback online; how does that resident and family input directly influence changes or improvements in your daily operations?
- 6What is your standard protocol for communicating with families regarding health updates or changes in a resident's care plan to ensure we are always kept in the loop?
Personalized based on this facility's data
Key Review Excerpts
“The nurses are kind and understanding. The CNAs were fast and friendly and didn't bat an eye about tending to my needs and didn't make me feel bad or humiliated when I couldn't do for myself.”
“The housekeeping was inconsistent, and some of agency staff were also not as stellar, especially overnight. Staff regularly called family if there were any concerns, and to support discharge planning.”
“My grandma is a very active woman at 85, so I understand her recovering quickly, but the story has changed day to day. They told her she could be discharged after 10 hours of PT but had only had 3.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Brookdale Rosehill has persistent issues with fire safety systems, medication management, and care quality across multiple surveys, with families filing complaints about treatment and medication oversight. The facility shows recurring deficiencies in sprinkler maintenance, fire alarm testing, medication reviews, and resident care services spanning from 2022 to 2025. While all violations were reportedly corrected, the pattern of repeated fire safety and medication problems suggests ongoing operational challenges families should investigate during visits.
Dec 10, 2025Routine15
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Jan 30, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Dec 19, 2023Routine35
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Provide a means of sharing information on occupancy/needs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration Deficiencies
Keep complete, dated laboratory records in the resident's record.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Construction Deficiencies
Use approved construction type or materials.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Feb 17, 2022Routine13
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Ownership & Operations
Who Operates This Facility
Brookdale Rosehill
for profit
Chain Affiliation
Brookdale Senior Living
14 facilities nationwide
Chain avg rating: 2.9/5 · Rank 3 of 14 (Best)
Ownership & Management
Owners
American Retirement Corporation
Owner · Organization
Kussow, Dawn
Owner (parent company)
White, Chadwick
Owner (parent company)
La Marre, Kevin
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
69 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Merriam Gardens Healthcare & Rehabilitation
2.0 miNursing Home · Merriam, KS
Shawnee Post Acute Rehabilitation Center
3.3 miNursing Home · Overland Park, KS
Westchester Village of Lenexa
3.4 miNursing Home · Lenexa, KS
Lakeview Village
4.2 miNursing Home · Lenexa, KS
Aspen Health and Wellness
4.5 miNursing Home · Overland Park, KS
Edwardsville Care and Rehab
5.0 miNursing Home · Edwardsville, KS