Shawnee Gardens Healthcare & Rehab Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 74 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (24 vs median 9.0)
- High staff turnover (72%)
- High RN turnover (75%)
Bottom 25% in KS · Below recommended RN staffing · Very high staff turnover · Worst in RECOVER-CARE HEALTHCARE chain · $94,968 in fines · Abuse citation
What this means for your family
While some families report positive experiences with the therapy team and facility cleanliness, the recurring, serious allegations of neglect and hygiene failures are deeply concerning. If you consider this facility, we strongly recommend unannounced visits during off-hours and weekends to verify staffing levels and resident care standards yourself.
Google Reviews
Google Reviews
74 reviews on Google“Shawnee Gardens Healthcare & Rehab Center receives highly polarized reviews, with some families praising the facility's cleanliness and staff friendliness, while others report severe concerns regarding neglect and poor quality of care. Critical feedback frequently highlights issues with hygiene, inadequate staffing levels, and poor communication from management. Prospective families should be aware of the stark contrast between positive experiences and reports of serious health complications for residents.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming facility environment
- Professional and friendly nursing staff
- Active resident engagement and activities
- Effective physical and occupational therapy
Concerns
- Neglect of basic hygiene and personal care (bathing, changing briefs) (mentioned by 9 reviewers)
- Understaffing leading to slow response times (mentioned by 6 reviewers)
- Poor communication and lack of responsiveness from administration (mentioned by 5 reviewers)
- Inadequate nutritional care and poor food quality (mentioned by 4 reviewers)
- Theft of personal belongings (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 82 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the warm and welcoming environment here; could you tell us more about the types of social activities and resident engagement programs available?
- 2How does the nursing team ensure that personal care needs, like regular bathing and hygiene, are consistently met for every resident?
- 3What specific protocols are in place to ensure medication management is handled accurately and that there are no delays in care?
- 4With the recent focus on improving staffing, what steps is the facility taking to ensure staff are readily available to respond to call lights quickly?
- 5Could you describe the dining experience, specifically how the facility is working to improve food quality and nutritional variety?
- 6In the event of a medical emergency after hours, what is the specific process for notifying the family and coordinating with doctors?
Personalized based on this facility's data
Key Review Excerpts
“In her four months at Shawnee Gardens, she regained her appetite, gained weight, reestablished her ability to walk and even made friends (this was far beyond our expectations and even our hopes.)”
“I have many photos of feces leaking out of her brief and dried on. I even spoke with the staff doctor and requested a barrier cream because her bottom was beat red on números occasions.”
“Not a single person helped any of memory care patients. They didn't even care I was there to check out their services. Three staffs were playing phone and chatting during the entire lunch.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of 35 complaint-triggered deficiencies out of 65 total, indicating families have repeatedly filed reports about care issues. The most recurring problems involve resident rights violations, quality of care failures, and medication management issues. While the facility has corrected most deficiencies when cited, the high volume of complaints and repeated violations in basic care areas suggest ongoing operational challenges that warrant careful consideration.
Aug 27, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Jun 11, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 19, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Dec 16, 2024Complaint1
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Sep 18, 2024Complaint21
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Resident Rights Deficiencies
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Infection Control Deficiencies
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Sep 18, 2024Routine4
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Federal Penalties
Fine
Jun 11, 2025
$40,180
Fine
Feb 19, 2025
$16,452
Fine
Oct 8, 2024
$12,561
Fine
May 1, 2024
$25,775
Ownership & Operations
Who Operates This Facility
Shawnee Gardens Healthcare & Rehab Center
for profit
Chain Affiliation
Recover-Care Healthcare
27 facilities nationwide
Chain avg rating: 2.5/5 · Rank 18 of 25 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
74 reviews from families & visitors
Official Website
Visit shawneegardenshrc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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