Brookdale Painted Post
Families consistently rate this highly — reviewers highlight flexible and attentive care staff. Schedule a visit to confirm the fit.
based on 10 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate staff who excel at adapting care plans as resident needs change. However, families should specifically inquire about current staffing ratios during evening and weekend hours to ensure they are comfortable with the level of supervision provided during those times.
Google Reviews
Google Reviews
10 reviews on Google“Brookdale Painted Post is frequently praised for its dedicated staff who work closely with families to adapt care as residents' needs evolve. While families appreciate the warm, homelike environment and the facility's ability to handle complex aging challenges, some have raised concerns regarding high costs and inconsistent staffing levels during evening shifts.”
Quality Themes
Tap a score for detailsStrengths
- Flexible and attentive care staff
- Warm, homelike atmosphere
- Strong communication with families regarding changing needs
Concerns
- Inadequate staffing levels during evening shifts (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With a community of 110 residents, how do you ensure that each individual receives consistent, personalized attention during the evening hours when staff transitions occur?
- 2I noticed the atmosphere feels very warm and homelike; what are some of the most popular daily activities or social events that help residents build those close connections?
- 3Since communication is a priority for your team, what is the best way for us to stay updated on our loved one's changing care needs as they settle in?
- 4We understand that dining is a central part of daily life; what steps are you taking to enhance the meal experience and variety for residents?
- 5How does your team coordinate with local medical providers to handle urgent care needs or health changes after standard business hours?
- 6Can you help us understand how the monthly service fee is structured so we can get a clear picture of the value provided in the care and amenities?
Personalized based on this facility's data
Key Review Excerpts
“His needs have evolved over the last two years and they always respond with flexibility, many times going out of their way to work with us to ensure he gets what he needs.”
“Brookdale (their director, and the aides especially) have worked with us through so many changes to make sure my dad is safe and happy.”
“However we are now looking around due to exorbitant price increases.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
25 violations from 8 inspections
Nov 18, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Sep 9, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jun 20, 2025Complaint
Admission standards
Environmental standards
Resident services
Admission standards
Resident services
Jan 21, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jul 9, 2024Complaint
Operating certificates
Resident services
Personnel
Admission standards
Admission standards
Resident services
Admission standards
Resident services
Resident services
May 24, 2024Complaint
Resident services
Jan 30, 2024Complaint
Resident services
Resident services
Resident services
Admission standards
Admission standards
Food service
Operating certificates
Resident services
Resident services
Feb 9, 2022Other
Records and reports
Ownership & Operations
Who Operates This Facility
Painted Post, LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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