Corning Center for Rehabilitation and Healthcare
Strong Medicare quality ratings; families often praise dedicated rehab therapy team. Still worth an in-person visit.
based on 82 Google reviews
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What this means for your family
While the facility has undergone recent renovations and has some dedicated staff, the recurring reports of neglect and communication failures are critical red flags. If you are considering this facility, we strongly advise you to visit unannounced, specifically on weekends or evenings, to observe staffing levels and response times firsthand.
Google Reviews
Google Reviews
82 reviews on Google“Corning Center for Rehabilitation and Healthcare receives highly polarized feedback, with many families reporting severe neglect, poor communication, and unprofessional staff behavior. While some reviewers praise the rehab department and individual staff members, a significant number of reports highlight issues with hygiene, delayed response times to call bells, and difficulty reaching the facility by phone. Families should exercise extreme caution and conduct thorough, in-person visits before considering this facility for a loved one.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated rehab therapy team
- Some individual staff members provide compassionate care
- Recent facility renovations and modern updates
Concerns
- Neglect and poor hygiene (residents left in soiled bedding/diapers) (mentioned by 12 reviewers)
- Unresponsive or difficult-to-reach communication (phones/staff) (mentioned by 10 reviewers)
- Slow response times to call bells and requests for assistance (mentioned by 8 reviewers)
- Understaffing and unprofessional staff conduct (mentioned by 7 reviewers)
- Inadequate medical management and medication errors (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 89 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1With the recent renovations and modern updates to the facility, how have these changes improved the daily living environment for the residents?
- 2I noticed you are very active in responding to feedback from the community; how does the administration use resident and family input to improve care standards?
- 3What specific protocols are in place to ensure that call bells are answered promptly and that residents' personal hygiene needs are met throughout the day?
- 4How does the nursing team manage medication administration and ensure that there are no errors in a resident's daily care plan?
- 5Can you tell me more about the rehab therapy team and how they work with residents to help them regain their independence?
- 6What is the communication process like for families if we need to reach a nurse or a supervisor after hours or during the weekend?
Personalized based on this facility's data
Key Review Excerpts
“Majority of the residents complain about sitting in their own body waste, some claim for several hours at night. Disgraceful!”
“The recreation director is amazing, however everything else about the facility was a bad experience. There was no.tratment team meeting for my mom and when I asked was told I would need to make "noise" to get the Social Worker to speak with me.”
“My mom was here until last month when she passed. Trying to get a call through is hard and then they won’t answer the phones. I was told by a person in the business area that they would call me back on multiple occasions and never respond back to my messages.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents with pressure sores (bedsores)
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Corning Center has a moderate inspection record with 15 deficiencies over three surveys, including three complaint-triggered issues where families reported concerns about medication management and pharmacy services. The most recurring problems involve care planning and assessment, medication safety, and emergency preparedness systems. All identified deficiencies have been corrected by the facility, suggesting responsiveness to regulatory oversight.
Mar 1, 2024Routine3
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install proper backup exit lighting.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Mar 1, 2024Complaint3
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jan 7, 2022Routine3
Emergency Preparedness Deficiencies
Develop a communication plan.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Sep 27, 2019Routine6
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Ownership & Operations
Who Operates This Facility
Corning Center for Rehabilitation and Healthcare
for profit
Chain Affiliation
Centers Health Care
37 facilities nationwide
Chain avg rating: 2.2/5 · Rank 1 of 35 (Best)
Ownership & Management
Owners
Abramchik, Amir
Owner
Bronner, Abraham
Owner
Greenberg, David
Owner
Klein, Gedalia
Owner
Rozenberg, Kenneth
Owner
Sicklick, Jeffrey
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
82 reviews from families & visitors
Official Website
Visit centershealthcare.com
Medicare data downloads
Original nursing home datasets
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