Absolut Center for Nursing and Rehabilitation at T
Strong Medicare quality ratings; families often praise excellent therapy department. Still worth an in-person visit.
based on 23 Google reviews
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What this means for your family
While the therapy department receives some praise, the overwhelming number of reports regarding chronic understaffing and neglect makes this facility a high-risk choice. If you are considering this location, you must conduct an unannounced visit during off-hours to observe response times to call lights and the actual cleanliness of the living areas.
Google Reviews
Google Reviews
23 reviews on Google“Absolut Center for Nursing and Rehabilitation at Three Rivers faces severe criticism regarding chronic understaffing, poor facility maintenance, and unreliable medication administration. While a few reviewers praise the therapy department and individual staff members, the majority of reports describe significant neglect, cold food, and unresponsive management. Families considering this facility should be aware of consistent complaints regarding long wait times for basic care and poor communication from administration.”
Quality Themes
Tap a score for detailsStrengths
- Excellent therapy department
- Some individual nurses and aides are caring
- Warm, attentive therapy staff
Concerns
- Chronic understaffing leading to neglect (mentioned by 7 reviewers)
- Cold, poor quality food (mentioned by 4 reviewers)
- Unresponsive or poor management/administration (mentioned by 4 reviewers)
- Medication administration errors or delays (mentioned by 3 reviewers)
- Poor facility cleanliness and maintenance (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that the therapy department is highly regarded here, how do you integrate those therapy staff members into the daily care routine for residents?
- 2I noticed the staffing rating is currently lower than other areas; what specific steps is management taking to ensure consistent coverage and timely response to call bells?
- 3Could you walk me through the process for medication administration and how you ensure accuracy and timeliness for residents?
- 4I see that you actively respond to feedback online; how does that process help your leadership team address concerns regarding facility maintenance and cleanliness?
- 5What is the current approach to the dining experience, and how do you ensure that meals are served at the appropriate temperature and meet the nutritional preferences of the residents?
- 6Since communication is a priority for our family, what is the best way for us to stay in touch with the nursing team regarding any changes in our loved one's health?
Personalized based on this facility's data
Key Review Excerpts
“1 Cna for 40 plus residents is absolutely ridiculous and my mother and I were there from 8 am to 8 on luckily to take care of my grandma.”
“Care is minimal at best. Rooms are small. Ceiling tiles are dirty broken toilet seat. Have had issues with one of the staff. No AC in rooms unless a window unit is installed . Food is never served on time.”
“My mother is getting PT after surgery from a broken hip - the therapists are wonderful the nursing staff not at all. They lie to you on the phone about the patient and turn their cell phone off.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring issues across multiple care areas, with 21 deficiencies found over three surveys spanning 2021-2025. The most frequent problems involve daily care assistance (appearing in multiple surveys), fire safety and electrical systems, and resident rights protections. While all deficiencies have been corrected by the facility, the pattern of repeat issues in core care areas suggests potential ongoing challenges with maintaining consistent standards.
Feb 28, 2025Routine9
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Jan 13, 2023Routine5
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
May 3, 2021Routine7
Egress Deficiencies
Have exits that are accessible at all times.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Ownership & Operations
Who Operates This Facility
Absolut Center for Nursing and Rehabilitation at T
for profit
Chain Affiliation
Absolut Care
5 facilities nationwide
Chain avg rating: 3.6/5 · Rank 3 of 5
Ownership & Management
Owners
Absolut Facilities Management, LLC
Owner · Organization
Sherman, Israel
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit absolutcare.com
Medicare data downloads
Original nursing home datasets
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