Brookdale Monrovia
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 19 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a warm, family-oriented environment and highly attentive caregivers. However, you should carefully review the fee structure for medication management and dining options during your tour, as these have been identified as significant cost and quality concerns by others.
Google Reviews
Google Reviews
19 reviews on Google“Families considering Brookdale Monrovia can expect a warm, family-like atmosphere with highly praised, compassionate staff members. While many residents thrive in the clean and social environment, some families have noted significant concerns regarding the high cost of medication management and inconsistent food quality.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Clean and well-maintained environment
- Welcoming and social atmosphere
- Professional move-in and transition process
Concerns
- High cost of medication management
- Inconsistent food quality and options
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
The owner uses templated, formulaic responses that rely on standard corporate language. While they acknowledge the specific reviewer by name, they rarely offer substantive solutions, instead redirecting complaints to a phone number or corporate office.
Questions for Your Tour
- 1It's wonderful to see how much the staff cares about the residents here; how do you ensure that this level of attentive, compassionate care remains consistent for every resident?
- 2Since we are looking at long-term care, could you walk us through how medication management is handled and what the associated costs look like?
- 3We want to make sure the dining experience is something they look forward to; how do you manage menu variety and ensure food quality is consistent every day?
- 4What does a typical day of social activities and community engagement look like for the residents in this 75-person community?
- 5In the event of a medical emergency after hours, what is the specific protocol for getting help and notifying the family?
- 6How do you support new residents during that initial move-in period to ensure they feel welcomed and comfortable in their new home?
Personalized based on this facility's data
Key Review Excerpts
“The staff at this facility goes above and beyond to ensure the well-being and comfort of all residents, including my family member.”
“The Brookdale in Monrovia has been a wonderful experience from the beginning! Everyone of the staff members that I've met at The Brookdale has been professional, kind and very considerate.”
“The mandatory medication management prices here are astronomical. $1,000 per month to give my mother three pills 2x daily.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Oct 2, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Aug 19, 2025InspectionClean
The facility underwent an unannounced Required - 1 year visit. The inspection noted several positive aspects regarding infection control, physical plant safety, and operational procedures. However, one Type B deficiency was cited concerning incomplete personnel records for several staff members regarding required health screenings and TB tests.
Feb 25, 2025ComplaintClean
This report details a complaint investigation conducted regarding allegations of staff misconduct, failure to meet incontinence needs, and failure to respond to call buttons. The investigation found no corroborating evidence for the allegations from residents or staff interviews. Consequently, all cited allegations were deemed unsubstantiated.
Aug 6, 2024InspectionClean
The facility underwent a required annual inspection and was found to have one deficiency related to staff training. Specifically, five out of six reviewed staff files lacked current First Aid/CPR certification. The administrator has committed to retraining the staff and submitting proof of completion by the due date.
Nov 13, 2023ComplaintClean
This report details a Complaint Investigation conducted on 11/07/2023, with the report finalized on 11/13/2023. The investigation addressed an allegation that the facility failed to adhere to the admission agreement regarding a resident's refundable community fee. After reviewing statements and records, the allegation was found to be unsubstantiated.
Sep 26, 2023InspectionClean
The facility underwent an unannounced Required - 1 year visit. The inspection covered multiple domains, including Infection Control, Physical Plant Safety, and Staffing. Overall, the report explicitly states that no deficiencies were cited per California Code of Regulations, Title 22.
Sep 26, 2023ComplaintClean
The facility underwent an unannounced Required - 1 year visit. The inspection covered multiple domains, including Infection Control, Physical Plant Safety, and Staffing. Overall, the report explicitly states that no deficiencies were cited per California Code of Regulations, Title 22.
Aug 31, 2023ComplaintClean
This report details a complaint investigation conducted on August 31, 2023. While the initial allegations regarding staff training, pests, and hoarding were unsubstantiated, a subsequent investigation found the allegation concerning glucose testing to be substantiated. Multiple Type A deficiencies were cited related to the administration of glucose testing by non-appropriately skilled professionals, indicating an immediate risk to resident care.
Ownership & Operations
Who Operates This Facility
Blc Gables-Monrovia Lp
BALBIN, RALPH
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
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