Brookdale Monroe
Limited public data on Brookdale Monroe. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 40 Google reviews
Watch Brookdale Monroe
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Brookdale Monroe is highly regarded for its clean environment and dedicated memory care staff, making it a strong contender for those needing specialized support. However, families should be aware of recent reports regarding inconsistent room maintenance and billing disputes; we recommend clarifying the specific scope of cleaning services and billing policies in your contract before moving in.
Google Reviews
Google Reviews
40 reviews on Google“Brookdale Monroe receives praise for its clean, well-maintained facilities and a staff that many families describe as caring and professional. However, recurring concerns exist regarding inconsistent staffing levels, which have led to lapses in room cleaning and resident care, as well as frustrations over billing practices and high costs.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Friendly and professional staff
- Good variety of apartment sizes
- Strong memory care support
Concerns
- Inconsistent staffing levels and high turnover (mentioned by 4 reviewers)
- Lapses in room cleaning and maintenance (mentioned by 3 reviewers)
- Billing issues and lack of refunds for service fees (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 77 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1How do you ensure consistent care and support for residents when there are fluctuations in staffing levels?
- 2Could you walk me through the specific process for scheduling routine housekeeping and maintenance to ensure rooms remain in top condition?
- 3What is your policy regarding service fees and billing transparency to ensure families feel confident about their monthly statements?
- 4With your focus on memory care, what does a typical daily activity schedule look like for residents to keep them engaged and active?
- 5How is your medical team structured to handle urgent health needs or emergencies, particularly during evening and weekend hours?
- 6I noticed you’ve been active in responding to feedback online; how does that culture of listening to family input translate into your day-to-day operations here?
Personalized based on this facility's data
Key Review Excerpts
“My mother, who has dementia, probably says it best when she gets confused where she is, thinking she is on vacation at”
“My father was in memory care at brookdale! The nurses and staff were outstanding! I have nothing but good things to say about this place!”
“It seemed they never had enough staff. I ended up washing her dishes and cleaning her living room when we would visit because she would tell them not to come in.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
May 26, 2026Investigation
Letter confirms follow-up inspection on 05/26/2026 found no deficiencies and that prior violations related to compliance determination 75500 were corrected.
Deficiencies previously identified were corrected.
Apr 15, 2026Fire
Initial inspection on 03/25/2026 resulted in 'Disapproved'. A follow-up inspection on 04/15/2026 resulted in 'Approved' with all violations noted as corrected.
The cross corridor door by room 226 did not latch when tested.
Owner required to maintain inventory and inspect fire-resistance-rated construction; marked as corrected.
Facility unable to provide documentation for required 4-year fire and smoke damper inspection; last inspection was September 2021.
Smoke detector sensitivity test report indicated a deficiency with the testing that occurred.
Feb 26, 2026Investigation
There is a separate document dated 04/29/2026 confirming that the facility is now in compliance following a follow-up inspection.
Staff failed to follow the facility's CPR/Medical Emergency policy by not calling 911 immediately upon finding a resident with no pulse or not breathing, instead notifying other staff members.
Feb 2, 2026FireCleanReport
No violations were observed during this inspection.
Nov 3, 2025Fire
Items 1, 2, 3, 7, 9, and 10 were marked 'Corrected' during the inspection. Next inspection scheduled on or after 12/3/2025.
Facility is unable to provide documentation that the annual fire wall inspection has been completed.
The cross corridor by room 226 did not latch when tested.
Facility provided documentation for smoke detector sensitivity testing, but the report indicated a deficiency with the testing that occurred.
Facility was unable to provide documentation for required 4-year fire and smoke damper inspection; last inspection was September 2021.
Oct 25, 2024Inspection
Includes an additional consultation deficiency regarding pet certification (WAC 388-78A-2620).
Facility failed to sanitize food prep surfaces/equipment and failed to label/date ready-to-eat foods; expired milk found in snack bar.
Failed to notify physician regarding Resident 7's blood sugar levels outside of ordered range.
Failed to administer medications for Resident 7 as ordered regarding blood pressure parameters.
Sharp objects and personal care supplies were not secured in the memory care unit spa room, accessible to residents.
Hot water temperatures in the facility were outside the required 105-120 degree range.
Staff E's Washington State background check had expired.
Sep 26, 2024Fire
The final document dated 09/26/2024 indicates that all violations noted during the previous inspection (08/05/2024) have been corrected.
Missing ceiling tiles throughout the facility.
Facility unable to provide documentation for semi-annual kitchen suppression system servicing.
Facility unable to provide documentation for monthly carbon monoxide detector testing.
Electrical outlet in room 306 missing a faceplate.
Fire doors did not operate: hallway door by 236, dining room fire door, and fire door by 307.
Facility unable to provide documentation for 4-year fire and smoke damper inspection.
Missing documentation for annual backflow forward flow test; escutcheon hanging off sprinkler head in kitchen dry goods storage.
Missing documentation for monthly smoke alarm testing; smoke detector in room 217 hanging; fire alarm has DACT trouble.
Exit stairway illumination throughout the building is not working.
Aug 5, 2024Fire
Approval Status: Disapproved. Next inspection scheduled on or after: 09/04/2024.
Electrical outlet in room 306 missing a faceplate.
Facility unable to provide documentation for annual backflow forward flow test; escutcheon hanging off sprinkler head in kitchen dry goods storage.
Facility unable to provide documentation for monthly smoke alarm testing; smoke detector in room 217 hanging; fire alarm has DACT trouble.
Exit stairway illumination throughout the building is not working.
Missing ceiling tiles throughout the facility.
Fire doors did not operate for: Hallway door by 236, Dining room fire door, and Fire door by 307.
Facility unable to provide documentation for the 4 year fire and smoke damper inspection.
Facility unable to provide documentation for the semi-annual kitchen suppression system servicing.
Facility unable to provide documentation for monthly carbon monoxide detector testing.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Regency Care Center at Monroe
< 1 miNursing Home · Monroe, WA
Snohomish Supportive Living
2.2 miSupported Living · Monroe, WA
Cottages of Snohomish
6.6 miAssisted Living · Snohomish, WA
Snohomish of Cascadia, LLC
6.7 miNursing Home · Snohomish, WA
Golden Hearth Residence LLC
11.1 miAssisted Living · Woodinville, WA