Snohomish of Cascadia, LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 68 Google reviews
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What this means for your family
This facility's therapy team is highly regarded for short-term rehabilitation, but families must be extremely cautious regarding long-term care. If you choose this facility, you should plan to visit frequently to monitor medication administration, hygiene, and nutritional intake, as multiple reviewers noted these as significant areas of concern.
Google Reviews
Google Reviews
68 reviews on Google“Snohomish of Cascadia receives highly polarized reviews, with many short-term rehab patients praising the therapy team and nursing staff, while long-term care families report severe concerns regarding neglect, hygiene, and communication. While some visitors find the facility clean and friendly, others describe distressing incidents involving medication errors, poor nutrition, and slow response times to call lights. Families should be aware that experiences appear to vary significantly based on the specific unit and the level of oversight provided by family members.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Friendly and dedicated nursing staff
- Clean and well-maintained facility
- Responsive management for some families
Concerns
- Neglect and poor hygiene (e.g., residents left in soiled conditions) (mentioned by 6 reviewers)
- Inadequate nutrition and hydration (mentioned by 4 reviewers)
- Medication management errors (mentioned by 3 reviewers)
- Poor communication and lack of follow-through (mentioned by 4 reviewers)
- Slow response times to call lights (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 78 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2With the current staffing levels, what is your facility's process for ensuring that call lights are answered promptly and that personal care needs, like hygiene assistance, are met consistently?
- 3Could you walk me through your current protocols for medication management to ensure accuracy and prevent errors for residents?
- 4I understand that nutrition is a priority; how do you monitor that residents are receiving adequate hydration and balanced meals throughout the day?
- 5Given the facility's focus on physical and occupational therapy, how are these services integrated into a resident's daily routine to keep them active and engaged?
- 6What is your protocol for communicating changes in a resident's health status or care plan to family members to ensure we stay well-informed?
Personalized based on this facility's data
Key Review Excerpts
“The best part are the caregivers. From the nursing team to the PT/OT/ST team to the bath aids to the diet hosts--and everyone in between--everyone is incredibly friendly and caring.”
“My brother is spending time for a broken back. We are horrified. Since doing my brother of yesterday, he has not had his meds, he is diabetic, not had his food.”
“The maintenance staff, housekeeping and laundry staff are EXCELLENT!! The food from the kitchen could use some improvement, but over all pretty good.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
1
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant concerns with families filing 24 complaints triggering federal inspections across 95 total deficiencies. The most recurring problems involve medication management errors, responding appropriately to abuse and neglect allegations, and maintaining safe physical conditions. While the facility reports correcting these issues, the pattern of repeated medication errors and inadequate responses to serious allegations suggests ongoing systemic problems that families should carefully consider.
Apr 14, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 14, 2026Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Sep 15, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
May 23, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Mar 31, 2025Routine11
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
May 1, 2024Complaint4
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Federal Penalties
Fine
Feb 9, 2024
$142,428
Payment Denial
Feb 9, 2024
13-day denial
Fine
Nov 8, 2023
$33,248
Ownership & Operations
Who Operates This Facility
Snohomish of Cascadia, LLC
for profit
Chain Affiliation
Cascadia Healthcare
44 facilities nationwide
Chain avg rating: 3.2/5 · Rank 28 of 43
Ownership & Management
Owners
Cascadia Washington Operations LLC
Owner · Organization
Cascadia Hc Group LLC
Owner (parent company) · Organization
Cascadia Healthcare LLC
Owner (parent company) · Organization
Cascadia Holdco LLC
Owner (parent company) · Organization
Hammond, Owen
Owner (parent company)
Laforte, Stephen
Owner (parent company)
Nelson, Timothy
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
68 reviews from families & visitors
Official Website
Visit snohomishrehabofcascadia.com
Medicare data downloads
Original nursing home datasets
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