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Public Google reviewers rate this highly and often mention warm and professional nursing and therapy staff. Schedule a visit to confirm the fit.
based on 398 Google reviews
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Public Google reviewers rate Brookdale Galleria highly. Reviewers highlight: warm and professional nursing and therapy staff, high-quality dining and impressive brunch service. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Brookdale Galleria will find a community highly praised for its exceptionally friendly, professional staff and high-quality dining, particularly the Sunday brunch. While many reviewers highlight excellent physical therapy and nursing care, some families have raised serious concerns regarding staffing shortages and specific instances of inadequate hygiene or medical oversight.
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Key Review Excerpts
“I called around 15 skilled nursing facilities, only 3 returned my call and Kevin here was the only one to try to make anything work. He was amazing to coordinate a room and get things ready for a Saturday arrival. He really saved the day.”
“My mother in law has been here for maybe two weeks. We were contacted by the manager Abagail, who informed us my mother in law would be "put out" on Saturday because she does not "trust we will pay and will not bill her stay."”
“The staff have been kind, patient, informative and attentive. The food is nutritious and tasty, the facility clean, comfortable and attractive.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on March 21, 2024, showed no new violations. Historical records from February 2019 indicate past issues regarding fire safety equipment and regulatory compliance, all of which were documented as corrected.
Health Code (1 violations) | Life Safety Code (2 violations)
The facility failed to provide exit signs with emergency power.
The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10.
The facility failed to comply with Chapter 33, Existing Residential Board and Care Occupancies.
Bkd Galleria, LLC
for profit
BKD TWENTYONE MANAGEMENT COMPANY, INC
KENDRA WORDS
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398 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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