Brookdale Fayetteville
Families consistently rate this highly — reviewers highlight engaging and frequent activities. Schedule a visit to confirm the fit.
based on 20 Google reviews
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What this means for your family
The facility excels in resident engagement and activity programming, making it a vibrant environment for those needing memory care. However, because of reported inconsistencies in administrative communication and medical oversight, we strongly recommend that you verify their current medication management protocols and request a direct contact for weekend administrative concerns before moving in.
Google Reviews
Google Reviews
20 reviews on Google“Brookdale Fayetteville receives strong praise for its engaging activities program and compassionate daily care, particularly within the memory care unit. However, families should be aware of serious concerns regarding administrative responsiveness and medical oversight, as some reviewers have reported critical failures in communication and medication management.”
Quality Themes
Tap a score for detailsStrengths
- Engaging and frequent activities
- Compassionate and attentive care aides
- Strong memory care programming
- Helpful and professional management team
Concerns
- Poor administrative communication and responsiveness (mentioned by 2 reviewers)
- Inadequate medical oversight and medication protocols (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed your team is very active in planning events; could you walk me through what a typical week of activities looks like for residents?
- 2Since we value clear communication, what is the best way for family members to stay updated on their loved one's daily status and any administrative changes?
- 3How does your nursing team coordinate with outside physicians to ensure medication management and health protocols are handled consistently?
- 4I’ve heard wonderful things about your care aides; how do you ensure that level of compassionate attention is maintained for every resident throughout the day?
- 5In the event of a medical concern, what is your specific process for notifying family members and adjusting the resident's care plan?
- 6With a smaller community of 52 residents, how does your management team ensure they remain accessible and responsive to family questions or concerns?
Personalized based on this facility's data
Key Review Excerpts
“Every hour they have something fun and interactive going on. Matthew in activities is always pleasant and smiling.”
“I cannot speak highly enough of the care the staff has provided my dad in helping him acclimate to a new home and their efforts to connect families with loved ones during this health crisis.”
“The administration is abysmal. Calls are not returned. A lack of oversight and guidance for often newer staff on the weekends.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
12 violations from 20 inspections
Dec 17, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Oct 21, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Sep 29, 2025Other
Environmental standards
Environmental standards
Sep 15, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Aug 4, 2025Complaint
Admission standards
Resident protections
Jul 3, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jun 12, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Oct 31, 2024Complaint
Resident services
Ownership & Operations
Who Operates This Facility
Manlius Clare Bridge Operator, INC.
for profit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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