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Public Google reviewers rate this highly and often mention compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 29 Google reviews
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Public Google reviewers rate Brookdale Farmers Branch highly. Reviewers highlight: compassionate and attentive caregiving staff, high value for the price point. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families generally praise Brookdale Farmers Branch for its compassionate, family-like staff and its high value compared to similar facilities in Texas. While many long-term residents thrive due to engaging activities and a homey atmosphere, there are critical historical reports of severe neglect and inadequate monitoring during overnight hours.
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Distribution · 32 analyzed
The owner uses highly templated, repetitive language that avoids addressing specific allegations of neglect. Instead of providing explanations or solutions, the responses redirect the reviewer to contact existing internal channels or family members.
Personalized based on this facility's data
Key Review Excerpts
“The employees are kind, caring, and respectful. There are not enough adjectives to describe how they help the residents feel “at home”.”
“Brookdale Farmers Branch (BDFM) has got to be the best value when it comes to assisted living in Texas.”
“My mother was left in her wheel chair from 4 pm until 8 am the next morning. Left in a soiled diaper and found almost on the floor with no food or water for hours.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspections for Brookdale Farmers Branch identified several Life Safety Code violations related to fire safety systems, maintenance of building components, and oxygen storage. While a health code violation regarding record searches was noted in 2021, no enforcement actions were found on record.
Life Safety Code (13 violations)
The facility failed to have a program to inspect, test, and maintain the fire sprinkler system and keep records of inspection, testing, and maintenance of the fire sprinkler system.
The facility failed to provide smoke compartmentation where required.
The facility failed to test and maintain an emergency generator that provides power to emergency lighting.
The facility failed to ensure doors in the facility met the referenced codes and standards.
The facility failed to keep walls and ceilings in good condition.
The facility failed to protect hazardous areas as required by the referenced codes and standards.
The facility failed to have a program to inspect, test, and maintain the fire alarm system and keep records of inspection, testing, and maintenance of the fire alarm system.
The facility failed to inspect, test, and maintain fire sprinkler system components.
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to inspect, test, and maintain fire alarm system components.
The facility failed to protect cooking operations according to the Life Safety Code.
The facility failed to store oxygen provided by the facility in a safe and sanitary manner.
The facility failed to check gas heating systems prior to the heating season and to maintain records of the those checks.
Health Code (1 violations)
The facility failed to search the NAR and EMR annually.
Brookdale Senior Living INC
for profit
KRISTEN F HAGAN
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TX HHSC — View Official Record
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