Brookdale College Place
Limited public data on Brookdale College Place. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 8 Google reviews
Watch Brookdale College Place
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While recent reviews highlight a welcoming social environment and quality dining, the facility has a history of serious complaints regarding hygiene and medical neglect. When touring, we strongly recommend asking for a detailed care plan and observing how staff manage incontinence and basic daily needs to ensure the safety of your loved one.
Google Reviews
Google Reviews
8 reviews on Google“Brookdale College Place presents a polarized experience, with some families praising the facility's social atmosphere, food, and welcoming environment, while others report severe concerns regarding neglect and inadequate care. Long-term residents and their families often highlight the facility as a positive home, but critical reports from other families detail issues with hygiene, billing, and failure to provide promised medical services.”
Quality Themes
Tap a score for detailsStrengths
- Welcoming and spacious building
- Engaging social activities and events
- Generally friendly and helpful staff
- High-quality dining options
Concerns
- Failure to provide basic hygiene and incontinence care (mentioned by 2 reviewers)
- Discrepancies between promised services and actual care provided (mentioned by 2 reviewers)
- Neglect leading to medical issues like bed sores and dehydration (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed your community has a very active social calendar; could you walk me through a typical day of activities and how you encourage residents to participate?
- 2We want to ensure our loved one receives consistent, high-quality personal care; what specific systems do you have in place to monitor and document daily hygiene and incontinence support?
- 3How do you ensure that the care plan agreed upon during move-in is consistently delivered and updated as a resident's health needs evolve?
- 4What is your protocol for identifying and preventing common health issues like dehydration or skin integrity concerns, and how often are these monitored by nursing staff?
- 5I see that you engage with feedback online; what is your preferred process for families to communicate concerns or updates regarding their loved one's care to your management team?
- 6Could you explain how your staffing levels are managed to ensure that residents receive timely assistance throughout the day and night?
Personalized based on this facility's data
Key Review Excerpts
“My mother has been living in Brookdale College Place for about 5 years and she absolutely loves it! She has the structure, support, and social opportunities that she needs to thrive.”
“My mother has been in the hospital for 12 days so far being treated for bed sores, severe anemia, UTI, and dehydration from severe neglect and abuse at this facility.”
“My grandmother has lived at Brookdale College place for 2 years now and she absolutely loves it, the staff is so friendly and welcoming. My family and I love going to the events they host for the residents and the food is always great.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Dec 8, 2025Investigation
Follow-up inspection on 12/19/2025 confirmed no current deficiencies. Compliance determinations 70428 and 67156 were addressed.
Facility failed a State Fire Marshal re-inspection due to uncorrected violations: presence of unfused multi-plug power strips in a resident room and lack of a breaker lock on the fire alarm system power source.
Nov 24, 2025FireCleanReport
The document states that all violations noted during previous related inspection(s) have been corrected. Approval status is listed as Approved.
Nov 24, 2025FireCleanReport
The document states that all violations noted during previous related inspection(s) have been corrected. Approval status is listed as Approved.
Mar 3, 2025Other
This document is a denial of an Informal Dispute Resolution (IDR) request because it was not submitted within the 10-day timeframe following the receipt of the Statement of Deficiencies dated January 29, 2025.
Jan 29, 2025Investigation
This was a repeated deficiency previously cited on 2024-09-17. The department conducted a follow-up inspection on 2025-03-04 and found no deficiencies.
The facility failed to maintain carpeting in the lobby and main dining room. Observations included a 7-foot tear and a 2-foot tear in the lobby, and multiple tears, frayed areas, and stains in the dining room, creating a risk for residents.
Jan 9, 2025Investigation
The deficiency was identified as a recurring issue, previously cited on 09/15/2022.
The facility failed to ensure a resident received ordered pre-operative treatments (skin cleansing wash) prior to surgery because the orders were not entered into the Medication or Treatment Administration Records.
Dec 30, 2024Investigation
Complaint number 155691 investigated. Facility not required to submit a plan-of-correction.
The facility failed to provide a pillow, bed sheets, bed comforter, mattress cover, lotion, towels, and a chair for a resident upon move-in because they were unaware of the requirement to provide these items.
Sep 17, 2024Inspection
Includes consultation note regarding WAC 246-215-03330 (Food sanitation) involving staff gloved hands contamination.; The facility noted that the corporate office had authorized replacement of the dining room carpet, but they had not yet received final approval to proceed.
Facility failed to provide general diabetic diets as per disclosure of services and residents' doctor's orders.
Facility failed to ensure tuberculosis screening was completed within three days of hire for 4 of 4 staff members.
Facility performed unapproved structural modifications (combining two apartments) without notifying Construction Review Services.
Facility failed to maintain interior and exterior environment in clean and good repair, including carpet tears, food debris, wasp nests, and general disrepair.
Facility failed to ensure 2 of 4 staff members completed required specialty training for mental health and dementia.
Facility failed to implement a Respiratory Protection Program including fit-testing for staff.
Facility failed to maintain intact window screens in 4 areas; 64 screens were found missing, ripped, or bent.
Observed multiple maintenance and cleanliness issues: dusty carpets, lint-covered ceiling vents and areas behind dryers, stained carpets in halls and common areas, stained furniture in the lobby, chipped lobby paint, splintered handrails, and cobwebs/bugs on a second-floor windowsill.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Eagle Springs Senior Alzheimers Community
< 1 miAssisted Living · College Place, WA
Regency at the Park
< 1 miNursing Home · College Place, WA
Brookdale Walla Walla
1.1 miAssisted Living · Walla Walla, WA
Washington State Walla Walla Veterans Home
1.3 miNursing Home · Walla Walla, WA
Park Manor Rehabilitation Ctr
1.6 miNursing Home · Walla Walla, WA
Wheatland Village
2.6 miAssisted Living · Walla Walla, WA