Broad Mountain Health and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 29 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Above-median deficiencies (17 vs median 8.0)
- High RN turnover (64%)
Below average in PA · Below recommended RN staffing · Below chain average · $56,858 in fines · Abuse citation
What this means for your family
This facility is highly regarded for its compassionate staff and effective rehabilitation programs, making it a strong candidate for recovery. However, because some past reviews mentioned concerns about staffing levels and response times, we recommend asking the administration specifically about their current nurse-to-patient ratios during weekends and evening shifts.
Google Reviews
Google Reviews
29 reviews on Google“Broad Mountain Health and Rehabilitation Center receives high praise for its compassionate nursing staff, effective rehabilitation therapy, and active community engagement. While many families report positive experiences with care and communication, some reviewers have historically raised concerns regarding staffing levels and the timeliness of nursing assistance.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical and occupational therapy
- Active community involvement and outreach
- Welcoming and clean facility environment
Concerns
- Understaffing leading to slow response times for patient needs and medication delivery (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility is very active in the community; what kind of daily activities or social events can my loved one look forward to participating in?
- 2It is great to see how responsive you are to feedback online; how do you incorporate family input into the daily care plan for residents?
- 3With the current staffing levels, what is your process for ensuring that residents receive timely assistance with medication and call-light requests?
- 4Given the recent focus on improving health inspection outcomes, what specific steps is the leadership team taking to enhance the quality of care and safety protocols?
- 5Since the physical and occupational therapy programs are highly regarded here, how are these sessions integrated into a resident's daily routine?
- 6How does your nursing team coordinate with local hospitals or specialists if a resident experiences a sudden change in health or a medical emergency?
Personalized based on this facility's data
Key Review Excerpts
“Staff is always polite and helpful. They treat Mom and our family with kindness and respect. They make sure we’re kept aware of any issues or if there are changes with treatments or meds.”
“The staff are very caring. They treat you like family. The food is delicious. I’ve made a lot of friend here in the staff and residents they become like family. Therapy is excellent they get you up and moving.”
“The moment our mom had entered the facility, it was with open arms. Mom is a very difficult person and only opens up to those she entrusts and the staff gained that which meant a lot to our family.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern with 15 deficiencies triggered by family complaints and recurring issues in resident care quality, safety conditions, and medication management. Families have filed reports regarding abuse protection failures, inadequate nursing staffing, poor living conditions, and pest control problems. While the facility corrects most violations, problems persist across multiple surveys, indicating ongoing operational challenges that could impact resident wellbeing.
Feb 6, 2026Routine11
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Have policies on smoking.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nov 18, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Oct 17, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Sep 10, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 11, 2025Routine18
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Ensure the activities program is directed by a qualified professional.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Environmental Deficiencies
Have policies on smoking.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Apr 11, 2025Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Federal Penalties
Fine
Sep 10, 2025
$15,940
Fine
May 10, 2024
$29,738
Fine
Jul 14, 2023
$11,180
Payment Denial
Jul 14, 2023
25-day denial
Ownership & Operations
Who Operates This Facility
Broad Mountain Health and Rehabilitation Center
for profit
Chain Affiliation
Saber Healthcare Group
127 facilities nationwide
Chain avg rating: 3.0/5 · Rank 92 of 125
Ownership & Management
Owners
Benjamin N. Volpe Family Dynasty Trust (dated December 29, 2020)
Owner (parent company) · Organization
Bnv Dynasty LLC
Owner (parent company) · Organization
Decanted William I. Weisberg Family Dynasty Trust (dated Sept 30, 2020
Owner (parent company) · Organization
Saber Healthcare Holdings LLC
Owner (parent company) · Organization
Wiw Dynasty LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit saberhealth.com
Medicare data downloads
Original nursing home datasets
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