Nursing HomeMedicaid Investigative

Bridgeville Rehabilitation & Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3590 Washington Pike, Bridgeville, PA 15017|194 beds|Licensed & Active

1/5

Medicare

Inspection

Quality

Staffing

Google rating

4.0/5

based on 104 Google reviews

(412) 257-2474 Directions Website

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8/ 10

critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Abuse citation on record
Low overall rating (1/5 stars)
Low staffing rating (2/5 stars)
Above-median deficiencies (27 vs median 8.0)
High staff turnover (65%)
High RN turnover (64%)

Bottom 25% in PA · Meets national RN staffing standard · Worst in GENESIS HEALTHCARE chain · $273,222 in fines · Abuse citation

Source: Medicare data

What this means for your family

Bridgeville Rehabilitation & Care Center has a strong reputation for physical therapy and memory care, but families should be cautious. Given the recurring reports of slow response times to call lights and communication gaps, we strongly recommend visiting during off-hours or weekends to observe staffing levels firsthand. Ensure you have a clear, documented plan for discharge and medication management before admission.

Google Reviews

104 reviews on Google

“Bridgeville Rehabilitation & Care Center receives highly polarized feedback, with many families praising the facility for its attentive nursing staff and effective physical therapy programs. However, a significant number of reviewers report serious concerns regarding neglect, slow response times to call lights, and poor communication from management. Potential families should be aware of the stark contrast between those who feel their loved ones are well-cared for and those who describe a pattern of understaffing and unprofessionalism.”

Quality Themes

Tap a score for details

Strengths

Effective physical therapy programs
Warm and attentive nursing staff
Clean and well-maintained facility
Responsive administrative support

Concerns

Slow or ignored call lights (mentioned by 6 reviewers)
Understaffing, particularly on weekends (mentioned by 4 reviewers)
Poor communication regarding medical status and discharge planning (mentioned by 5 reviewers)
Neglect or lack of basic hygiene/care (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 107 analyzed

How They Respond to Reviews

87%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1We've heard great things about your physical therapy programs; could you tell us more about how you tailor those plans for individual residents?
2How do you ensure that call lights are answered promptly, especially during the weekends or overnight shifts?
3What is your process for keeping families updated on changes in a resident's medical status or upcoming discharge plans?
4We noticed your administration is very responsive to feedback; how do you use resident and family input to improve daily care and medication management?
5How do you ensure that basic hygiene and personal care needs are consistently met for every resident throughout the day?
6What kind of daily activities or social events are available to help residents stay engaged and connected with each other?

Personalized based on this facility's data

Key Review Excerpts

“The staff is consistent and they know my mother well. I feel so comfortable knowing that she is well taken care of. The nurses and aids know just how to handle her when she gets anxious.”

Long-term resident's family · 2022★★★★★

“My dad was there recently after recovering from breaking his femur. After 1.5 days he ended up in ICU. We found out by accident that during PT he blacked out... His blood pressure was 73/33 & didn’t seem to think this was an emergency enough to call 911.”

Rehab patient's family · 2023★☆☆☆☆

“My sweet Aunt has resided here for nearly a year in the memory care B Hall... the staff has found creative and even traditional ways to allow me to watch her thrive in her surroundings.”

Memory care family member · 2021★★★★★

Source: 104 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.65hrs

86%

Registered nurses for medical care

Total Nursing

3.42hrs

83%

All nurses + aides combined

Staff Turnover

64%

Lower is better (< 30% = good)

RN Turnover

54%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility59.6%

Worse than Avg

Here

59.6%

95.5%

93.5%

Allegheny

92.7%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.5%

Better than Avg

Here

99.5%

93.4%

87.1%

Allegheny

87.8%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility29.9%

Worse than Avg

Here

29.9%

19.4%

26.0%

Allegheny

25.7%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility22.6%

Worse than Avg

Here

22.6%

15.5%

17.7%

Allegheny

16.4%

😔

Residents with depression symptoms

↓ Lower is better

This Facility6.5%

Better than Avg

Here

6.5%

12.1%

8.3%

Allegheny

7.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility19.6%

Worse than Avg

Here

19.6%

14.4%

17.5%

Allegheny

16.1%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility98.8%

Better than Avg

Here

98.8%

81.8%

69.2%

Allegheny

69.8%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility94.2%

Better than Avg

Here

94.2%

79.8%

68.7%

Allegheny

66.5%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.4%

Better than Avg

Here

1.4%

1.6%

1.4%

Allegheny

1.4%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

25deficiencies

3penalties

Well above state avg (10.1)

41 complaint-triggered

$273,222 in fines

Bridgeville Rehabilitation has faced significant ongoing issues, with 38 deficiencies stemming from family complaints across multiple areas. The facility repeatedly struggles with accident prevention, protecting residents from abuse and neglect, and medication management, with problems persisting across recent surveys. Families have consistently reported concerns about safety and care quality, indicating these issues may not be fully resolved despite the facility's correction plans.

Apr 14, 2026Complaint3 findings

0806Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0760Potential for harm · IsolatedResolved (past non-compliance)

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Mar 9, 2026Complaint1 finding

0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Jan 22, 2026Complaint1 finding

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Jan 14, 2026Complaint3 findings

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0742Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

0835Potential for harm · PatternCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Dec 26, 2025Complaint3 findings

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Dec 3, 2025Complaint2 findings

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Federal Penalties

Fine

Nov 21, 2025

$138,476

Fine

Apr 2, 2025

$15,327

Fine

Jul 2, 2024

$56,055

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bridgeville Rehabilitation & Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Genesis Healthcare

Chain Size

187 facilities nationwide

Chain avg rating: 2.4/5 · Rank 153 of 188 (Worst)

Ownership & Management

Owners

Summit Care LLC

Owner · Organization

100%

Gen Operations I LLC