Bria of Belleville
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 86 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (16 vs median 11.0)
- High staff turnover (56%)
Bottom 25% in IL · Below recommended RN staffing · Above average staffing · Worst in BRIA HEALTH SERVICES chain · $340,688 in fines · Abuse citation
What this means for your family
This facility has a history of severe neglect and sanitation issues that appear to be persistent. While some individual staff members are praised, the frequency of reports regarding residents being left in soiled conditions and communication failures makes this a high-risk choice; we strongly recommend looking at other options.
Google Reviews
Google Reviews
86 reviews on Google“BRIA of Belleville receives highly polarized feedback, with many families reporting severe neglect, unsanitary conditions, and poor communication. While some reviewers praise specific therapists and individual staff members for their kindness, these positive experiences are frequently overshadowed by reports of residents being left in soiled conditions, delayed medical responses, and a pervasive odor throughout the facility.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated individual nursing and therapy staff
- Helpful social services department
- Professional administrative staff in specific cases
Concerns
- Unsanitary conditions and strong odors (mentioned by 12 reviewers)
- Neglect and slow response times to call lights (mentioned by 10 reviewers)
- Poor communication regarding medical status or transfers (mentioned by 6 reviewers)
- Inadequate meal service and nutrition management (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 75 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has a large capacity of 140 residents; what specific protocols do you have in place to ensure that call lights are answered promptly and that no resident feels overlooked?
- 2Cleanliness is a top priority for our family; could you walk us through your daily housekeeping schedule and how you manage odor control in the common areas and resident rooms?
- 3We understand that communication is vital for peace of mind; what is your standard process for updating families on a resident's medical status or any changes in their care plan?
- 4I saw that your administrative team is active in responding to feedback; how do you use that input to make tangible improvements to the dining experience and nutritional variety for residents?
- 5With the current staffing levels, how do you ensure that your nursing and therapy teams have enough time to provide personalized, one-on-one attention to each resident?
- 6What does a typical day look like for a resident here, and how do you encourage participation in activities to ensure everyone stays engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“My mother was found non-responsive around 9:00 a.m. and was sent to the hospital — and our family was never notified. We only learned about it later.”
“I walked into my dads room to find him curled in a ball on the bed, no blanket. Feces on the floor (that I stepped in) My dad was laying in filth.”
“The staff were very kind and helpful. Bree was super amazing and would help my mom with little requests that she had. The social worker, Melissa is also amazing.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
BRIA of Belleville shows persistent care concerns with many families filing complaints that triggered over half the deficiencies. The facility repeatedly struggles with following treatment orders, accident prevention, and medication management, with these same issues recurring across multiple surveys despite corrections. While all deficiencies show correction dates, the pattern of repeated violations in core care areas, combined with recent complaints about neglect and abuse protection, suggests ongoing quality challenges that warrant careful evaluation during your visit.
Apr 14, 2026Complaint3
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jan 27, 2026Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Dec 8, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Nov 21, 2025Complaint1
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Oct 8, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 19, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Jan 27, 2026
$61,880
Fine
Oct 8, 2025
$55,250
Fine
May 15, 2025
$35,133
Fine
Jan 29, 2025
$32,786
Fine
Oct 9, 2024
$43,121
Fine
Sep 12, 2024
$65,484
Fine
May 16, 2024
$41,405
Fine
Nov 28, 2023
$40,183
Ownership & Operations
Who Operates This Facility
Bria of Belleville
for profit
Chain Affiliation
Bria Health Services
15 facilities nationwide
Chain avg rating: 1.2/5 · Rank 9 of 15 (Worst)
Ownership & Management
Owners
Koenig, Suzanne
Owner
Weintraub, Gary
Owner
Weiss, Martin
Owner
Weiss, Natan
Owner
Finn, Illana
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
86 reviews from families & visitors
Official Website
Visit briahs.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Nexus Pavilion at Belleville
< 1 miNursing Home · Belleville, IL
St Paul's Senior Community
< 1 miNursing Home · Belleville, IL
Evercare of Swansea
1.2 miNursing Home · Swansea, IL
Memorial Care Center
1.7 miNursing Home · Belleville, IL
Evervella of Swansea
1.8 miNursing Home · Swansea, IL
Helia Southbelt Healthcare
2.0 miNursing Home · Belleville, IL