Braemar Living at Medford
Limited public data on Braemar Living at Medford. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 25 Google reviews
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What this means for your family
While many families report long-term satisfaction with the staff, you should conduct a thorough inspection of the specific room your loved one will occupy to ensure cleanliness standards are met. Additionally, ask management for their current policy on resident communication and emergency notification procedures, as these have been significant pain points for other families.
Google Reviews
Google Reviews
25 reviews on Google“Braemar Living at Medford receives highly polarized feedback, with long-term families praising the facility as a 'gift' for its personal care and accommodating staff, while other families report significant lapses in hygiene and communication. Critical concerns include poor room maintenance, such as soiled carpets and broken bathroom fixtures, as well as frustration over the removal of resident landlines and inadequate notification during medical emergencies.”
Quality Themes
Tap a score for detailsStrengths
- Accommodating and kind administrative staff
- Personalized care for long-term residents
- Effective physical therapy department
- Strong support for families navigating admissions
Concerns
- Poor room hygiene and cleanliness (soiled carpets, crumbs, dust) (mentioned by 2 reviewers)
- Removal of resident landlines hindering communication (mentioned by 2 reviewers)
- Inadequate communication regarding medical status or hospitalizations (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you incorporate that family input into your daily operations?
- 2Could you walk me through your current housekeeping schedule and the protocols you have in place to ensure resident rooms remain clean and well-maintained?
- 3I understand that communication is vital for peace of mind; what is your standard process for updating families when there is a change in a resident's medical status or a hospital transfer?
- 4I see that maintaining resident connections is a priority; what are the available options for residents to keep a private phone line or alternative communication method in their suites?
- 5Could you share more about the structure of your physical therapy program and how you integrate those sessions into a resident's daily routine?
- 6What kind of social events or enrichment activities are currently planned for the coming month to help residents feel connected and engaged within the community?
Personalized based on this facility's data
Key Review Excerpts
“My sister just visited our Dad at Braemar and informed us that under his bed and recliner chair she found: food crumbs, dust bunnies, coins, tissue, tic tacs, and a medication pill. His dentures were also filthy. A pair of soiled pants were also found.”
“The rug in their bedroom is full of fecal matter and urine from other people that were in there before them.They can’t even walk on the carpet with th”
“Not only did this place not notify myself or my mother of my aunt being sent to the hospital, but they didn’t even know she was there in the first place!!!”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
2 violations from 17 inspections
Dec 10, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Sep 3, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jul 22, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 2, 2025Complaint
Resident services
Oct 29, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Aug 23, 2024ComplaintCleanReport
No deficiencies found during this inspection.
May 1, 2024Complaint
Resident services
Feb 5, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Medford Hamlet LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit braemarliving.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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