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Nursing HomeMedicaid Investigative

Boyd Nursing and Rehabilitation

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

12100 Princeland Spur, Ashland, KY 4110260 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 38 Google reviews

5
4
3
2
1
Boyd Nursing and Rehabilitation Nursing Home in Ashland, KY — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (4 vs median 2.0)

Bottom 25% in KY · Critically understaffed (RN) · Worst in DAVID MARX chain · No penalties on record

Source: Medicare data

What this means for your family

While the facility is frequently praised for its rehabilitation services and friendly staff, the severity of the negative reports regarding patient hygiene and neglect is concerning. We strongly advise families to conduct an unannounced visit and specifically observe the quality of patient care and staff attentiveness during off-peak hours.

Google Reviews

Google Reviews

38 reviews on Google
Boyd Nursing and Rehabilitation receives high praise for its rehabilitation therapy team and generally attentive nursing staff, with many families noting a clean and welcoming environment. However, there are serious, recurring allegations regarding inadequate patient hygiene, neglect, and understaffing that have led to severe health complications for some residents.

Quality Themes

Tap a score for details
Food10.0Staff7.0Clean6.0ActivitiesN/AMedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Highly effective rehabilitation therapy team
  • Clean and well-maintained facility
  • Attentive and caring nursing staff
  • Strong communication with families

Concerns

  • Inadequate patient hygiene and neglect (mentioned by 2 reviewers)
  • Understaffing and lack of supervision (mentioned by 2 reviewers)
  • Privacy and security issues regarding patient records

Rating Trends

Tap a year to see what changed

2345.02017(2)1.02018(1)4.72022(3)4.72023(13)4.82024(18)4.22025(5)1.02026(1)

Distribution · 43 analyzed

5
37
4
1
3
0
2
0
1
5

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We noticed how much the owner engages with feedback online; how does the management team use family suggestions to improve daily care?
  • 2With the focus on your highly-rated rehab team, how do you coordinate therapy sessions with the nursing staff to ensure a smooth recovery?
  • 3How do you ensure that every resident receives consistent, personalized attention for their hygiene and personal care needs throughout the day?
  • 4What specific protocols are in place to ensure resident records and personal information remain private and secure?
  • 5In the event of a medical emergency during the night, what is the process for contacting the physician and notifying our family?
  • 6What kind of daily activities or social outings are available to keep the residents engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

The physical therapy team there are GREAT and did an exceptional job! That's the only good thing I have to say abo

Family member of resident · 2024☆☆☆☆

My mom has been a rehab resident at Boyd 3 times and was able to go home stronger and healthier each time.

Rehab patient's family · 2022★★★★★

My friend went in there for some rehabilitation that she didn’t get. All she got was sepsis from all the infections she got in there.

Friend of resident · 2023☆☆☆☆
Source: 38 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.61hrs
81%
Registered nurses for medical care
Total Nursing
3.50hrs
85%
All nurses + aides combined
Staff Turnover
47%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

12

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility32.5%
Worse than Avg
Here
32.5%
US
19.5%
KY
29.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility3.5%
Better than Avg
Here
3.5%
US
15.3%
KY
15.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.2%
Better than Avg
Here
5.2%
US
14.4%
KY
14.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
KY
94.3%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility11.3%
Worse than Avg
Here
11.3%
US
5.3%
KY
6.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.2%
Worse than Avg
Here
24.2%
US
19.4%
KY
19.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.2%
Better than Avg
Here
90.2%
US
79.8%
KY
83.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility84.0%
Better than Avg
Here
84.0%
US
81.8%
KY
83.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
KY
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Above state avg (3.4)
2 complaint-triggered

Boyd Nursing and Rehabilitation shows concerning patterns with deficiencies across all three surveys, including families filing complaints about resident rights and infection control. The facility has recurring problems with fire safety systems, medication management, and infection prevention that persist across multiple inspections. While all violations have correction dates, the repeated issues with critical safety areas like sprinkler systems and smoke barriers suggest ongoing operational challenges families should investigate during visits.

Nov 21, 2025Routine
7
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0900Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Meet Health Care Facilities Code mechanical requirements.

Oct 25, 2024Complaint
2
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Oct 25, 2024Routine
8
0001Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish an Emergency Preparedness Program (EP).

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Oct 4, 2019Routine
11
0655Actual harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0697Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0755Actual harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Boyd Nursing and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

David Marx

Chain Size

10 facilities nationwide

Chain avg rating: 2.4/5 · Rank 9 of 10 (Worst)

Ownership & Management

Owners

Boyd Nursing and Rehabilitation Holdings LLC

Owner · Organization

100%

Key personnel

Pruitt, PaulManaging Control - Governing Body12800 Princeland Dr Snf Realty LLCManagerBluegrass Consulting Group LLCManagerAlexander, JamesManagerChamberlain, MargaretManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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