Bluebonnet Point Wellness
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 53 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (16 vs median 8.0)
- High staff turnover (71%)
- High RN turnover (69%)
Bottom 25% in Texas · Below recommended RN staffing · Very high staff turnover · Worst in CREATIVE SOLUTIONS IN HEALTHCARE chain · $220,248 in fines
What this means for your family
This facility is an excellent choice for physical therapy and short-term rehabilitation due to its modern equipment and skilled therapists. However, if your loved one requires high-dependency nursing care, you must closely monitor response times to call lights and medication schedules, as multiple families have reported significant delays in basic care and assistance.
Google Reviews
Google Reviews
53 reviews analyzed“Families considering Bluebonnet Point Wellness will find a beautiful, clean, and modern facility that excels in physical therapy and short-term rehabilitation. However, there are serious, recurring reports of neglect, including delayed medication, slow response to call lights, and inadequate assistance with basic hygiene. While some praise the leadership and specialized therapy, others warn of significant staffing issues and unprofessional conduct among certain employees.”
Quality Themes
Tap a score for detailsStrengths
- Excellent physical therapy and rehab results
- Clean and well-maintained modern building
- Compassionate therapy staff
- High-quality amenities and facility aesthetics
Concerns
- Slow response to call lights and assistance requests (mentioned by 4 reviewers)
- Delays in medication administration (mentioned by 2 reviewers)
- Unprofessional or rude staff behavior (mentioned by 4 reviewers)
- Inconsistent meal service timing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner uses a highly standardized template for every response, merely inserting the reviewer's name and a slight variation of the same apology. The responses fail to address any of the specific allegations, such as neglect, inappropriate behavior, or lack of supplies.
Questions for Your Tour
- 1We've heard wonderful things about the physical therapy and rehab results here; could you tell us more about how the therapy team works with residents?
- 2How does the nursing team manage medication schedules to ensure everything is administered accurately and on time?
- 3What steps are in place to ensure that call lights are answered promptly when a resident needs assistance?
- 4Could you describe the daily dining experience, including how meal timings are managed for the residents?
- 5How does the staff approach communication with families to keep us updated on our loved one's well-being?
- 6What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“Excellent physical therapy facility! Friendly, professional staff, and therapist who genuinely care about their patients. The therapist are knowledgeable, patient, and truly care about your progress.”
“I have been looking for a place to take care of my 93 year old mom with regard to respite care and I finally decided upon Bluebonnet. I am glad that I took my mom here, she loves it.”
“My grandfather was in this facility and the staff did a tremendous job taking care of him. Beautiful and clean, a great place for short term rehab!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern with 25 of 39 deficiencies triggered by family and resident complaints, indicating ongoing care issues that prompted reports to authorities. The most frequent problems involve medication management, communication with families about resident incidents, and basic care planning. While deficiencies show correction dates, the recurring nature across multiple surveys in medication errors, failure to notify families of incidents, and care planning suggests persistent operational challenges that families should carefully consider.
Jan 15, 2026Complaint3
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Aug 13, 2025Routine4
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 28, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jul 11, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Apr 8, 2025Complaint10
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 24, 2025Complaint5
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Jul 28, 2025
$16,981
Fine
Jul 11, 2025
$16,149
Fine
Jul 11, 2025
$16,149
Fine
Apr 8, 2025
$11,781
Fine
Jan 24, 2025
$120,003
Ownership & Operations
Who Operates This Facility
Fannin County Hospital Authority
for profit
DELTA HEALTHCARE MANAGEMENT, LLC
LYNN HICKEY
Chain Affiliation
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 128 of 148 (Worst)
Ownership & Management
Owners
Fannin County Hospital Authority
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Official Website
Visit bluebonnetpoint.com
Medicare data downloads
Original nursing home datasets
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