Blossom Healthcare & Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 94 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (6 vs median 5.0)
- High staff turnover (65%)
Bottom 25% in GA · Critically understaffed (RN) · $36,454 in fines
What this means for your family
While the facility is physically well-maintained and offers a modern environment, the recurring reports of neglect and poor communication are significant red flags. We strongly advise families to conduct unannounced visits, specifically on weekends, and to speak directly with current residents to verify the quality of daily care beyond the facility's appearance.
Google Reviews
Google Reviews
94 reviews on Google“Blossom Healthcare & Rehabilitation Center (formerly Fountain Blue) receives highly polarized feedback, with many reviewers praising the facility's cleanliness, renovations, and friendly staff. However, a significant number of families report serious concerns regarding neglect, poor hygiene, inadequate staffing levels, and dismissive communication from nursing personnel. Families considering this facility should be aware of the stark contrast between the positive aesthetic improvements and the recurring reports of inconsistent care quality.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Modernized, renovated interiors
- Warm and friendly front-line staff
- Efficient admission process
Concerns
- Inadequate staffing levels leading to neglect (mentioned by 6 reviewers)
- Poor hygiene and lack of personal care for residents (mentioned by 4 reviewers)
- Dismissive or defensive communication from nursing staff (mentioned by 3 reviewers)
- High turnover or inconsistent care on weekends (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 98 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent facility renovations, how do you ensure that the physical environment remains clean and well-maintained while also meeting the daily personal care needs of every resident?
- 2I noticed the facility has a high volume of residents; how do you ensure consistent, personalized attention for my loved one, particularly during weekends or shift changes?
- 3Could you walk me through your current process for medication management and how you keep families informed about any adjustments or concerns regarding a resident's health?
- 4How does your leadership team approach communication with families, and what is the best way for us to receive updates or share feedback regarding our loved one’s care?
- 5With the current staffing levels, how do you prioritize and manage the daily activity schedules to ensure residents remain engaged and active?
- 6In the event of a medical emergency, what is your specific protocol for stabilizing a resident and notifying their primary family contact?
Personalized based on this facility's data
Key Review Excerpts
“The amount of times my grandmother was told not to ring her bell for assistance or that she rings it too much is mind blowing. The bell was even put on floor so she couldn’t reach it at one point.”
“I was disgusted of learning that my father personal hygiene wasn’t properly met. It was numbers of times, he also had bed sores and was sent to the hospital for infections.”
“The staff is nice but extremely overworked and understaffed. The weekend staff is the worst. No one seems to know anything and they don't seem overly confident about it.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to findings of abuse and neglect issues, with the most recent complaint in January 2026 citing failures to properly report and respond to suspected abuse. The facility has recurring problems with resident rights, fire safety systems, and infection control across multiple surveys. While all deficiencies show correction dates, the pattern of repeated issues in safety and abuse prevention warrants careful consideration before placement.
Jan 8, 2026Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 8, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Oct 3, 2024Routine10
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Meet other general requirements that are deficient.
Jul 16, 2023Routine23
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Meet other general requirements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Meet other general requirements that are deficient.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jul 16, 2023Complaint3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Jun 28, 2023Complaint4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Jun 28, 2023
$8,201
Fine
Jun 28, 2023
$28,253
Payment Denial
Jun 28, 2023
61-day denial
Ownership & Operations
Who Operates This Facility
Blossom Healthcare & Rehabilitation Center
for profit
Ownership & Management
Owners
Macon Holdings Group LLC
Owner · Organization
Brecher, Libby
Owner (parent company)
Brecher, Mendel
Owner (parent company)
Lichtman, Chana
Owner (parent company)
Lichtman, Sara
Owner (parent company)
Zimmerman, Jacob
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
94 reviews from families & visitors
Official Website
Visit blossomhrc.com
Medicare data downloads
Original nursing home datasets
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