Bishop Noa Home for Senior Citizens
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 15 Google reviews
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What this means for your family
This facility is a strong candidate if you value a kind, inclusive staff that treats residents and families like part of the community. However, you should verify the efficiency of their admissions process and administrative communication, as there have been reports of friction during the intake phase.
Google Reviews
Google Reviews
15 reviews on Google“Families can expect a warm and welcoming environment where staff members are frequently praised for being kind, polite, and dedicated to resident comfort. While the facility excels at involving family in activities and maintaining a clean atmosphere, there have been specific reports of poor communication and rudeness within the admissions department.”
Quality Themes
Tap a score for detailsStrengths
- Kind and attentive nursing staff
- Inclusive environment for family members
- Clean and well-maintained facility
- Engaging resident activities
Concerns
- Rudeness and poor communication in the admissions department
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such an impressive 5-star staffing rating, how do you ensure your team maintains that high level of personalized attention for each of our 81 residents?
- 2We noticed the facility is very responsive to feedback; how does the administration typically involve families in addressing any concerns that arise during care?
- 3Since there have been some recent state inspections, what specific steps has the facility taken to address those findings and ensure continuous improvement?
- 4What does a typical day of social activities and engagement look like to help residents stay connected with one another?
- 5In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating with outside doctors?
- 6How do you manage the balance between providing necessary clinical care and maintaining a warm, home-like atmosphere for the residents?
Personalized based on this facility's data
Key Review Excerpts
“My mother has been in for two weeks tomorrow and has had the best care ever She told me she never wants to leave Everyone is so kind and helpful going above and beyond their jobs to make her comfortable and working to get her strength up”
“Bishop Noa Home was a peaceful and loving place for my favorite Auntie to spend her last years. I enjoyed visiting her often and sharing meals with her.”
“Most staff are very polite and friendly to residents as well as family, guests of residents. They always encourage/include and welcome family members of residents to join in resident activities.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bishop Noa Home shows recurring deficiencies in fire safety systems, accident prevention, and medication management across multiple surveys, with families filing complaints about accident hazards and misuse of residents' belongings. The facility has corrected all cited issues, but fire safety problems have persisted across three years of inspections, suggesting ongoing challenges with emergency preparedness and building maintenance systems.
May 1, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 6, 2025Routine8
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Dec 18, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Mar 20, 2024Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Dec 27, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 4, 2023Routine10
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ownership & Operations
Who Operates This Facility
Bishop Noa Home for Senior Citizens
nonprofit
Ownership & Management
Owners
Sisters of St. Paul De Chartres
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit bishopnoahome.com
Medicare data downloads
Original nursing home datasets
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