Christian Park Village
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 44 Google reviews
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What this means for your family
Christian Park Village is frequently praised for its compassionate staff and effective physical therapy programs, making it a strong contender for rehabilitation. However, families should be aware of reports regarding staffing shortages; we recommend asking specifically about their current nurse-to-patient ratios and how they handle call-button response times during peak hours.
Google Reviews
Google Reviews
44 reviews on Google“Christian Park Village receives high praise for its dedicated, compassionate nursing and therapy staff who treat residents like family. While many families report excellent care and successful rehabilitation outcomes, there are recurring concerns regarding understaffing, which leads to significant delays in responding to call buttons and bathroom assistance.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical and occupational therapy
- Personalized, family-oriented care approach
- Helpful and organized admissions process
Concerns
- Understaffing leading to long wait times for assistance (mentioned by 4 reviewers)
- Poor communication and dismissive attitude from front desk/administration (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 49 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that you have a very high response rate to online feedback; how do you use that family input to improve the day-to-day experience for residents?
- 2Given that some families have mentioned occasional delays when requesting assistance, what is your current process for ensuring call lights are answered promptly?
- 3Could you walk me through how your team manages medication administration and ensures accuracy, especially since that is an area we are particularly focused on?
- 4What steps are you taking to ensure that communication between the front office and families remains consistent and transparent?
- 5With your strong focus on physical and occupational therapy, how are these sessions integrated into a resident's daily schedule to keep them active and engaged?
- 6How does your nursing team handle medical emergencies or sudden changes in health status to ensure residents get the care they need immediately?
Personalized based on this facility's data
Key Review Excerpts
“The staff didn't write her off because of her age. The progress was slow, but the physical therapists continued to encouraged and cheer her on.”
“The staff has been so friendly and helpful throughout this hard time in our lives. Whenever I have ANY concerns they address them in the most efficient and respectful way.”
“They are continually understaffed, takes them forever to answer the call buttons, I’ve seen patients wait as long as 45 minutes for a staff member.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Christian Park Village has a pattern of recurring safety and infrastructure issues, with electrical system problems appearing across multiple surveys and medication management concerns noted twice. The facility also had one complaint-triggered deficiency regarding resident care and daily living activities, indicating families have filed reports. While all deficiencies show correction dates, the repeated electrical and safety violations suggest ongoing maintenance challenges that families should discuss during visits.
Dec 4, 2025Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 2, 2024Routine4
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Sep 4, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Nov 16, 2023Routine9
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Ownership & Operations
Who Operates This Facility
Christian Park Village
for profit
Chain Affiliation
Ciena Healthcare/laurel Health Care
83 facilities nationwide
Chain avg rating: 2.9/5 · Rank 10 of 84 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit cienahealthcare.com
Medicare data downloads
Original nursing home datasets
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