Christian Park Health Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 57 Google reviews
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What this means for your family
This facility is highly regarded for its physical therapy and compassionate staff, making it a strong candidate for rehabilitation needs. However, because some families have noted challenges with facility updates and phone communication, we recommend scheduling an in-person tour to assess the environment and asking specifically about their current communication protocols for off-hours.
Google Reviews
Google Reviews
57 reviews on Google“Christian Park Health Care Center receives high praise for its dedicated physical therapy team and compassionate nursing staff, with many families noting significant improvements in their loved ones' recovery and well-being. However, some reviewers have raised concerns regarding facility maintenance, occasional communication gaps, and instances of perceived understaffing during peak times. Prospective families should weigh the strong clinical outcomes against the facility's older infrastructure.”
Quality Themes
Tap a score for detailsStrengths
- Outstanding physical and occupational therapy
- Kind, compassionate nursing and CNA staff
- Strong communication from administrative and clinical teams
- Engaging social activities for residents
Concerns
- Facility infrastructure is dated and in need of updates (mentioned by 3 reviewers)
- Staffing levels perceived as inadequate or overworked (mentioned by 4 reviewers)
- Difficulty with communication or reaching staff by phone (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 57 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2Since the building has been around for a while, what is your current plan or timeline for facility updates and infrastructure improvements?
- 3With staffing levels being a common concern in the industry, how do you ensure that residents receive timely attention when they need assistance, especially during peak hours?
- 4What is the best way for our family to stay in close communication with the nursing team to ensure we are always updated on our loved one's care?
- 5Given the facility's strong reputation for physical and occupational therapy, how are these sessions integrated into a resident's daily routine?
- 6Could you walk us through your protocol for handling urgent medical changes or emergencies, and how quickly would we be notified?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy was focused on exactly what I needed and I could see the results every day. I would highly recommend this facility for their professionalism from the therapists as well as the entire staff.”
“The care my step father had received from arrival to his passing was phenomenal! They updated me and kept me informed even on the small details throughout his time at the center.”
“Jana and team went above and beyond for my family, even communicating with me on her own personal time at home after hours.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families have filed complaints against this facility, resulting in deficiencies across core care areas including pressure ulcer prevention, medication management, and dietary services. The facility shows recurring issues with wound care (appearing three times) and has persistent problems with fire safety and building maintenance. While all deficiencies appear corrected, the pattern of complaint-driven investigations suggests ongoing care concerns families should investigate thoroughly.
Apr 9, 2026Complaint2
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Dec 16, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
May 6, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jan 23, 2025Routine5
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have restrictions on the use of flammable curtains.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Oct 16, 2024Complaint1
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Feb 29, 2024Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Feb 29, 2024
$36,651
Ownership & Operations
Who Operates This Facility
Christian Park Health Care Center
for profit
Chain Affiliation
Ciena Healthcare/laurel Health Care
83 facilities nationwide
Chain avg rating: 2.9/5 · Rank 42 of 84
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
57 reviews from families & visitors
Official Website
Visit cienahealthcare.com
Medicare data downloads
Original nursing home datasets
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