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Nursing HomeMedicaid Top Rated

Birmingham Green

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

8605 Centreville Road, Manassas, VA 20110180 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 51 Google reviews

5
4
3
2
1
Birmingham Green Nursing Home in Manassas, VA — Street View
Street View

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What this means for your family

Birmingham Green offers a clean environment and some highly dedicated nursing staff, particularly in the memory care units. However, families should be vigilant regarding basic care standards and response times; we recommend frequent visits to ensure your loved one's needs are being met consistently.

Google Reviews

Google Reviews

51 reviews on Google
Birmingham Green receives polarized feedback, with many families praising the compassionate nursing staff and clean facilities, while others report serious lapses in basic care and communication. While some reviewers highlight specific staff members who go above and beyond, multiple negative accounts describe issues with hygiene, slow response times, and unprofessional interactions. Families should be aware that experiences appear to vary significantly depending on the specific unit and the level of family involvement.

Quality Themes

Tap a score for details
Food2.0Staff6.0Clean7.0ActivitiesN/AMedsN/AMemory7.0Comms5.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and modern facility environment
  • Responsive administrative communication
  • Strong support in specific units like Cherry Blossom

Concerns

  • Slow response times to call buttons (mentioned by 2 reviewers)
  • Poor hygiene practices and neglect of basic care (mentioned by 2 reviewers)
  • Unprofessional staff behavior and poor customer service (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'17(1)'19(4)'21(3)'23(2)'25(4)'26(13)

Distribution · 53 analyzed

5
36
4
3
3
3
2
1
1
10

How They Respond to Reviews

73%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given that the facility has a 5-star CMS health inspection rating but a 2-star staffing rating, how do you ensure consistent, personalized attention for residents throughout the day?
  • 2I noticed some feedback regarding call button response times; could you walk me through your internal process for monitoring these alerts and ensuring residents are assisted promptly?
  • 3We understand that maintaining high standards of hygiene and personal care is a top priority; what specific protocols do you have in place to ensure these daily needs are consistently met for every resident?
  • 4I see that you actively engage with online feedback; how do you use that family input to improve the daily experience and service quality here at Birmingham Green?
  • 5Dining experiences can be a highlight of the day; what steps are you taking to improve the meal service and variety to ensure residents are satisfied with their nutrition?
  • 6In the event of a medical emergency, what is your specific protocol for coordinating care and communicating updates to family members?

Personalized based on this facility's data


Key Review Excerpts

The staff in the Cherry Bloom section in the nursing home was very caring and were always respectful and responsive to her family.

Long-term resident's family · 2024★★★★★

My grandmother is being cared for with compassion and respect. The facility is very clean and esthetically modern. The care team communicates with me regularly and have been incredibly accommodating.

Long-term resident's family · 2026★★★★★

Every member of the nursing staff on every shift was wonderful, caring and provided great communication to the family.

Rehab patient's family · 2025★★★★★
Source: 51 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.64hrs
86%
Registered nurses for medical care
Total Nursing
3.82hrs
93%
All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility34.4%
Worse than Avg
Here
34.4%
US
14.4%
VA
15.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.2%
Better than Avg
Here
0.2%
US
12.1%
VA
16.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility27.3%
Worse than Avg
Here
27.3%
US
15.3%
VA
16.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility23.0%
Worse than Avg
Here
23.0%
US
15.5%
VA
14.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.9%
Better than Avg
Here
12.9%
US
19.5%
VA
20.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility25.2%
Worse than Avg
Here
25.2%
US
19.4%
VA
22.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility58.1%
Worse than Avg
Here
58.1%
US
81.8%
VA
73.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility74.3%
Mixed vs Avgs
Here
74.3%
US
79.8%
VA
73.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.0%
Worse than Avg
Here
2.0%
US
1.6%
VA
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (14.5)
Clean record — no deficiencies

Birmingham Green shows a concerning pattern with 25 deficiencies across two surveys, including one serious abuse protection violation in 2020. Recurring issues span medication management, care planning, fire safety systems, and resident privacy protections. While all deficiencies show correction dates, the facility had problems in both 2018 and 2020 surveys, suggesting ongoing operational challenges that families should carefully consider.

Jan 31, 2020Routine
11
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0916Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Mar 6, 2018Routine
14
0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0035Minimal · PatternCorrected

Emergency Preparedness Deficiencies

Provide family notifications of emergency plan.

0037Minimal · PatternCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Birmingham Green

Organization Type

government

Ownership & Management

Owners

Mason, Perry

Owner (parent company)

Key personnel

Tierney, CourtneyOfficer / DirectorChadwick Wright, DeniseOfficer / DirectorMason, PerryManager
Source: Medicare provider data

Contact

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References & Resources

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