Memory CareMemory Care

Bickford Cottage Iowa City

Name: Bickford Cottage Iowa City
Address: 3500 Lower W Branch Rd, Iowa City, IA, 52245, US
Telephone: (319) 600-7211
Rating: 4.7

Public Google reviewers rate this highly and often mention warm, home-like environment. Schedule a visit to confirm the fit.

3500 Lower W Branch Rd, Lemme · Iowa City, IA 52245|Reported capacity: 65|Licensed & active

Google rating

4.7/5

based on 32 Google reviews

(319) 600-7211 Directions Website

Street View

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What this means for your family

Public Google reviewers rate Bickford Cottage Iowa City highly. Reviewers highlight: warm, home-like environment, attentive and compassionate staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

65 public Google reviews available

Bickford Cottage Iowa City is consistently praised for its warm, home-like atmosphere and dedicated staff who build strong relationships with residents. While the majority of reviews are highly positive, one critical report highlights significant concerns regarding hygiene and basic care tasks, specifically regarding shower frequency and waste management.

Quality Themes

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Strengths

Warm, home-like environment
Attentive and compassionate staff
Strong leadership and management
Engaging activities and community events

Concerns

Inconsistent hygiene care and waste management

Rating Trends

Tap a year to see what changed

Distribution · 65 analyzed

⚡14 reviews posted between Jan 29, 2024 – Jan 31, 2024 · 14 were 5-star

How They Respond to Reviews

60%response rate

This facility responds to some reviews.

Questions for Your Tour

1I noticed your community has a very warm, home-like atmosphere; could you walk me through how you maintain that feeling while ensuring the highest standards of hygiene and daily room maintenance?
2Since your team is known for being very engaged, what specific steps do you take to ensure that residents' personal care and hygiene needs are met consistently throughout the day?
3I see that your leadership team is very active in responding to feedback; how do you incorporate family input into your daily operations and care planning?
4With your focus on community events, could you describe a favorite activity or tradition that really brings the residents together here at the Cottage?
5How does your nursing staff coordinate with local Iowa City medical providers to handle urgent health changes or emergencies for residents in memory care?
6Given the importance of value, how do you ensure that the daily programming and personalized care services remain high-quality and consistent for every resident?

Personalized based on this facility's data

Key Review Excerpts

“When someone you care for is in this facility, they shouldn't have 2 wait 3 weeks to get a shower!! Nurses don't take the trash out over the weekend when the person is incontinent they leave it for the cleaning staff which is rediculas that the person living there has to live with the urine odor until a family member shows up to take it out to the hallway to be picked up.”

Family member · 2023★☆☆☆☆

“Our family member has regained a sense of routine and purpose with the incredible care and support she is receiving at Bickford. She is eating three meals a day, enjoying numerous daily activities and developing new friendships with other residents as well as the compassionate staff.”

Memory care family member · 2024★★★★★

“Chris the cook does a great job with the food and it always looks and smells so amazing!! Sara is doing a fantastic job as the director as well, im very impressed with the leadership she shows in and around her branch!”

Visitor/Community member · 2024★★★★★

Source: 65 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total

17deficiencies

Oct 22, 2025Complaint3 deficiencies reported

Fed violations: 0, State violations: 3

Jul 21, 2025Other3 deficiencies reported

Fed violations: 0, State violations: 3

Mar 26, 2025OtherNo deficiencies reported

None

Fed violations: 0, State violations: 0

Mar 26, 2025Inspection2 deficiencies reported

Fed violations: 0, State violations: 2

Aug 14, 2024Other1 deficiency reported

Fed violations: 0, State violations: 1

Feb 28, 2024Complaint4 deficiencies reported

Fed violations: 0, State violations: 4

Nov 8, 2022Inspection1 deficiency reported

Fed violations: 0, State violations: 1

Feb 28, 2019Inspection2 deficiencies reported

Fed violations: 0, State violations: 2

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(319) 600-7211

bickfordseniorliving.com

seth.ickowitz@enrichinghappiness.com

3500 Lower W Branch Rd

Iowa City, IA 52245

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

32 reviews from families & visitors

Official Website

Visit bickfordseniorliving.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.