Memory CareMemory Care

Legacy Gardens

Name: Legacy Gardens
Address: 15 Silvercrest Place, Iowa City, IA, 52240, US
Telephone: (319) 341-0911
Rating: 4.9

Public Google reviewers rate this highly and often mention warm, attentive, and professional staff. Schedule a visit to confirm the fit.

15 Silvercrest Place, Lucas · Iowa City, IA 52240|Reported capacity: 40|Licensed & active

Google rating

4.9/5

based on 217 Google reviews

(319) 341-0911 Directions Website

Street View

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What this means for your family

Public Google reviewers rate Legacy Gardens highly. Reviewers highlight: warm, attentive, and professional staff, clean, well-maintained, and modern facilities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

217 public Google reviews available

Legacy Gardens is widely praised for its beautiful, well-maintained facilities and a staff that many families describe as warm, compassionate, and attentive. While the vast majority of reviews are highly positive, there are significant concerns regarding corporate management's handling of facility closures and communication, as well as isolated reports of cleanliness issues in specific areas.

Quality Themes

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Strengths

Warm, attentive, and professional staff
Clean, well-maintained, and modern facilities
Engaging activities and social atmosphere
Strong communication and responsiveness from leadership

Concerns

Poor communication and management during facility changes or closures (mentioned by 2 reviewers)
Cleanliness issues (e.g., odors in specific areas) (mentioned by 2 reviewers)

Rating Trends

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Distribution · 211 analyzed

203

⚡10 reviews posted between Jan 27, 2023 – Jan 28, 2023 · 10 were 5-star

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed your team is very active in responding to feedback online; how does that commitment to open communication translate into how you keep families updated on their loved one's daily progress?
2With the facility being modern and well-maintained, what specific protocols do you have in place to ensure that common areas remain fresh and clean throughout the day?
3Given your focus on an engaging social atmosphere, could you walk me through a few examples of activities that are specifically tailored to the different cognitive levels of your 40 residents?
4How does your leadership team ensure consistent communication and transparency with families during times of transition or changes in facility operations?
5In the event of a medical emergency, what is your specific protocol for coordinating care and notifying family members immediately?
6Since you are a memory care certified facility, how do you balance the need for a secure environment with the desire to keep residents feeling independent and active?

Personalized based on this facility's data

Key Review Excerpts

“The staff continually checked on her welfare and went above and beyond to make sure that she was happy comfortable and treated her like family.”

Memory care family member · 2023★★★★★

“The staff is very kind and willing to help. The facility is clean and well organized. Really top notch!”

Long-term resident's family · 2022★★★★★

“The Dial Senior Living corporation upper management or 'C-suite' made my mother's life very difficult. First, the closed the memory care facility at Legacy Senior Living (Iowa City), then gave us only 90 days to evacuate the premises.”

Memory care family member · 2024★☆☆☆☆

Source: 211 Google reviews in the current analysis set; Google reports 217 total

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(319) 341-0911

dialseniorliving.com

kaylan.hamerlinck@legacypointeiowa.com

15 Silvercrest Place

Iowa City, IA 52240

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References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

217 reviews from families & visitors

Official Website

Visit dialseniorliving.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.