based on 3 Google reviews

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Source: CA Community Care Licensing Division
COMPLAINT INVESTIGATION REPORT
This report details an investigation into allegations of drug sales and inadequate food service. Based on staff interviews, resident statements, and facility observations, the Licensing Program Analyst found insufficient evidence to support either allegation. Consequently, both allegations were deemed unsubstantiated.
This report details a complaint investigation conducted on February 3, 2026, regarding several allegations. All allegations reviewed—including issues with admission agreements, nutritional needs, personal belongings, pests, harassment, payment options, and facility disrepair—were ultimately found to be unsubstantiated based on the investigation findings. The facility was found to be making efforts to maintain compliance.
This report details a complaint investigation regarding the facility's cleanliness concerning cockroaches. The investigation found no evidence of a violation, as the allegation was deemed unsubstantiated based on staff interviews, resident statements, and physical observations. The facility was found to be compliant with the scope of the complaint investigation.
This report details a Complaint Investigation regarding allegations of staff not maintaining resident hygiene. The investigation involved interviews with staff and residents, and a facility tour. Based on the evidence gathered, the allegations were deemed Unsubstantiated.
COMPLAINT INVESTIGATION REPORT
The inspection identified multiple deficiencies across several domains, including immediate safety risks related to bed rails (Type A). Non-compliance was also noted regarding required staff retraining documentation, medication record accuracy, and missing pre-admission appraisals (Type B). Immediate corrective action is required for the Type A deficiency, while several Type B deficiencies require documentation and retraining to mitigate potential risks.
The facility underwent a pre-licensing evaluation, and the report indicates that the facility met most physical plant and operational requirements. Specific areas reviewed, including infection control, food service, and disaster preparedness, were noted as being in good order.
Always and Ready Care INC
ORDONEZ, DANA
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