Bethany Village
Limited public data on Bethany Village. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 10 Google reviews
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What this means for your family
This facility offers a deeply caring environment for long-term residents, with many families noting that staff become like extended family. However, you should exercise extreme caution regarding the rehab department and monitor responsiveness to call bells, as multiple reviews highlight significant understaffing and neglect in those areas.
Google Reviews
Google Reviews
10 reviews on Google“Families can find a compassionate environment with staff members who often form deep, long-term bonds with residents and their families. While many praise the kindness of the nursing and activity staff, there are serious reports of understaffing and neglect within the rehab department and regarding call bell responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Engaged and professional multidisciplinary teams
- Clean and up-to-date facilities
- Inclusive activity programs
Concerns
- Understaffing and neglect in rehab/care delivery (mentioned by 2 reviewers)
- Slow response to call bells (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With 144 residents here, how do you ensure that each person still gets that personalized, one-on-one attention during mealtimes?
- 2I noticed how much you value feedback from families in your responses; how do you typically involve residents and their loved ones in making decisions about the community?
- 3What kind of daily activities or social outings do you have planned to help residents stay connected with the local community?
- 4Could you walk me through the protocol for handling a medical emergency or a sudden change in health during the overnight hours?
- 5How do the staff members help new residents transition into the community and start making friends during their first few weeks?
- 6What is the process for communicating important updates or changes in care to us as a family?
Personalized based on this facility's data
Key Review Excerpts
“My grandma was here for 10 years and was very loved by all of the staff and residents until she passed away this month (not to say she isn't still loved and will be missed whole heartedly). This place took such good care of her the whole time she was there.”
“The rehab dept is pathetic .. they are so under staffed .. they leave elderly ppl to wet themselves and dedicate them selves ... they ignore call buttons and when they come for a call bell and you ask for something they don't come back to bring it ..”
“The aides, nurses, therapists, social workers, staff, PA's and doctors all were engaged in their and were professional and kind word for him and for us. They really grew to be part of the family”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
2 violations from 9 inspections
Nov 6, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Sep 4, 2025ComplaintCleanReport
No deficiencies found during this inspection.
May 12, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Mar 18, 2025Routine
Medication management.
Food service
Mar 18, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Feb 25, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Dec 23, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Jun 28, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Bethany Retirement Home, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit bethany-village.org
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
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