Bethany Nursing Home & Health Related Facility INC
Strong Medicare quality ratings; families often praise compassionate, long-term nursing care. Still worth an in-person visit.
based on 10 Google reviews
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What this means for your family
This facility has a history of providing compassionate, long-term care, but families should be aware of significant reports regarding understaffing in the rehabilitation unit. When touring, specifically observe how quickly staff respond to call lights and ask management how they handle staffing shortages during weekends and off-hours.
Google Reviews
Google Reviews
10 reviews on Google“Bethany Nursing Home presents a polarized experience, with long-term families praising the compassionate, family-like care provided to their loved ones over many years. Conversely, other reviewers report significant concerns regarding understaffing, neglect of basic patient needs, and poor responsiveness to call buttons, particularly within the rehabilitation department.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, long-term nursing care
- Clean and well-maintained facility
- Engaged social and activity staff
- Professional and kind medical team
Concerns
- Severe understaffing leading to neglected patient needs (mentioned by 2 reviewers)
- Poor responsiveness to call buttons and patient requests (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's 5-star CMS health inspection rating, what specific protocols do you have in place to maintain that high standard of care on a daily basis?
- 2I noticed some feedback regarding response times to call buttons; could you walk me through your current process for monitoring and answering resident requests?
- 3With the current staffing levels, how do you ensure that residents receive consistent attention and that their individual needs are not overlooked?
- 4I see that your social and activity staff are highly regarded; could you share a few examples of recent activities that have been particularly popular with the residents?
- 5Since communication is a priority for our family, what is the best way for us to stay updated on our loved one's care and daily well-being?
- 6How does your nursing team coordinate with outside specialists to manage complex medical needs, and what is your protocol for handling urgent medical changes?
Personalized based on this facility's data
Key Review Excerpts
“The aides, nurses, therapists, social workers, staff, PA's and doctors all were engaged in their work to help Dad achieve his goals, never losing hope or patience, always with a professional and kind word for him and for us.”
“Now don't get me wrong there were some bumps in the road like all assisted living places do (no one is perfect) but for the most and I do mean most part it was a very great place for people to go when they can't be taken care at home.”
“The rehab dept is pathetic .. they are so under staffed .. they leave elderly ppl to wet themselves and dedicate them selves ... they ignore call buttons and when they come for a call bell and you ask for something they don't come back to bring it”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
8
measures
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring fire safety deficiencies across multiple surveys, with families filing complaints about care planning and treatment quality. The most persistent problems involve fire safety systems (sprinklers, smoke barriers, cooking facilities), electrical systems, and resident care planning. While all deficiencies show correction dates, the pattern of repeated fire safety violations across 2021, 2023, and 2025 surveys suggests ongoing maintenance challenges that families should discuss during visits.
Mar 21, 2025Routine11
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Mar 24, 2023Routine12
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Smoke Deficiencies
Provide properly protected cooking facilities.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Jul 23, 2021Routine7
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Ownership & Operations
Who Operates This Facility
Bethany Nursing Home & Health Related Facility INC
nonprofit
Ownership & Management
Owners
Bethany Retirement Home INC.
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit bethany-village.org
Medicare data downloads
Original nursing home datasets
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