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Adult Family Home

Best of Care Fch

Limited public data on Best of Care Fch. Call, tour, and ask to meet current residents' families — your own impression matters most.

204 Northdale Avenue, Kannapolis, NC 280816 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
3.6/5

based on 8 Google reviews

5
4
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What this means for your family

This facility presents significant risks according to recent reviews, specifically regarding medical neglect and overmedication. If you are considering this home, it is imperative to conduct an unannounced visit and speak directly with current residents' families about care standards.

Google Reviews

Google Reviews

8 reviews on Google
Families should exercise extreme caution when considering this facility due to highly critical reports regarding resident neglect and overmedication. While there are several five-star ratings, the most recent substantive reviews describe life-threatening medical negligence and severe suffering.

Quality Themes

Tap a score for details
FoodN/AStaff1.0CleanN/AActivitiesN/AMeds1.0MemoryN/ACommsN/AValueN/A

Concerns

  • Allegations of severe medical neglect and resident suffering
  • Allegations of overmedicating residents

Rating Trends

Tap a year to see what changed

2343.52017(2)5.02018(1)5.02019(1)5.02021(1)5.02023(1)1.02024(1)1.02025(1)

Distribution · 8 analyzed

5
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4
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0
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1How do you manage daily medication schedules to ensure every resident receives the correct dosage at the right time?
  • 2Can you walk me through your process for monitoring a resident's health if they show signs of physical distress or discomfort?
  • 3What is your specific protocol for handling medical emergencies or sudden changes in a resident's condition during the night?
  • 4How do you ensure that the care provided by your staff remains attentive and responsive to each resident's individual needs?
  • 5What kind of daily activities or social engagement do you provide to keep the six residents active and connected?
  • 6I noticed you engage with feedback from the community; how has the facility implemented changes based on recent resident or family input?

Personalized based on this facility's data


Key Review Excerpts

They let my mother suffer severely and I had to take her to the hospital where she died the next day.

Family member · 2024☆☆☆☆

Terrible facility. They overmedicate ALL of the residents. Just be cautious going forward with this facility.

Reviewer · 2025☆☆☆☆
Source: 8 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

1total
1deficiencies
Apr 22, 2021Other
CapacityC 007

The facility failed to notify the Division of Health Service Regulation regarding a change in residents' evacuation capabilities. Specifically, Resident #3 has cognitive impairments that prevent independent evacuation, which differs from the facility's license stating a capacity for 6 ambulatory residents.

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References & Resources

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