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Assisted Living

Bentley Manor

Families consistently rate this highly — reviewers highlight kind and accommodating caregivers. Schedule a visit to confirm the fit.

3425 Mclaughlin Avenue, Westdale · Los Angeles, CA 9006627 bedsLicensed & Active
Google rating
4.2/5

based on 5 Google reviews

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Bentley Manor Assisted Living in Los Angeles, CA — Street View
Street View

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What this means for your family

The facility is highly regarded for its compassionate staff and clean, peaceful atmosphere, which provides great peace of mind for families. While there was a mention of poor maintenance several years ago, recent feedback suggests a much higher standard of care and facility management.

Google Reviews

Google Reviews

5 reviews on Google
Families will find a clean, peaceful, and well-managed environment where caregivers are noted for being exceptionally kind and accommodating. While recent visitors express high confidence in the safety and support provided, a historical review from 2017 noted maintenance issues.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms10.0ValueN/A

Strengths

  • Kind and accommodating caregivers
  • Clean and peaceful environment
  • Professional and welcoming management
  • Safe and supportive atmosphere

Rating Trends

Tap a year to see what changed

2343.02017(2)5.02021(1)5.02026(2)

Distribution · 5 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since Bentley Manor is such a cozy, intimate community of 27, how do you ensure each resident gets personalized attention from the caregivers?
  • 2We've heard wonderful things about how welcoming the management team is; how do you involve families in the care planning process?
  • 3What kind of daily activities or social outings do you organize to keep the residents engaged in such a peaceful environment?
  • 4Can you walk us through the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
  • 5How does the staff work together to maintain the high standards of cleanliness and safety that the residents enjoy here?
  • 6With such a small resident population, how do you foster a sense of community and prevent anyone from feeling isolated?

Personalized based on this facility's data


Key Review Excerpts

What stood out the most is how accommodating and kind the caregivers are. You can really feel that they care about the residents.

Grandchild of a resident · 2026★★★★★

I got Introduced to Cam whose really pleasant and made me feel at ease. Staff is great and I knew right away their care is great after meeting Mona the manager .

Healthcare professional looking for a facility for their father · 2021★★★★★
Source: 5 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

19total
6 Type A— immediate health risk
12 Type B— non-compliance
Clean record— no deficiencies found
Feb 17, 2026Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Feb 11, 2026Complaint
Clean

This report details a complaint investigation conducted on February 11, 2026, regarding allegations of staff failing to provide prescribed medication and staff restraining a resident. The investigation found no evidence to support either allegation, and the report concludes that both allegations are unsubstantiated.

Nov 21, 2025Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Sep 25, 2025Complaint
Clean

This report details a complaint investigation conducted on September 25, 2025, regarding allegations of staff failing to provide prescribed resident medication and staff restraining a resident. The investigation found no evidence to support either allegation, resulting in both being deemed 'Unsubstantiated.'

Sep 18, 2025Inspection
Clean

The facility underwent an unannounced annual required visit on September 18, 2025. The inspection covered records review, facility tour, and adherence to safety protocols. No deficiencies were cited during this inspection visit, indicating compliance with current regulations.

Aug 19, 2024Inspection
Clean

The facility underwent an unannounced visit on August 19, 2024. The inspection was limited in scope because of time restraints, and therefore, a full evaluation could not be completed. Only one deficiency was noted, which pertains to the incomplete nature of the visit.

Aug 9, 2024Complaint
Clean

This report details a complaint investigation conducted on August 9, 2024, addressing allegations regarding incontinence care, facility cleanliness, and rodent issues. For all three allegations, the investigation found no evidence to support the claims, resulting in all allegations being deemed 'Unsubstantiated.'

Aug 24, 2023Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Ownership & Operations

Who Operates This Facility

Owner / Operator

Specialized Community Healthcare Company

Administrator

ALCARAZ, MONA M

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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