Assisted Living

Bentley Manor

Name: Public quality & inspection record for Bentley Manor
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention kind and accommodating caregivers. Schedule a visit to confirm the fit.

3425 Mclaughlin Avenue, Westdale · Los Angeles, CA 90066|Reported capacity: 27|Licensed & active

Google rating

4.2/5

based on 5 Google reviews

(310) 390-4408 Directions Website

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What this means for your family

Public Google reviewers rate Bentley Manor highly. Reviewers highlight: kind and accommodating caregivers, clean and peaceful environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

5 public Google reviews available

Families will find a clean, peaceful, and well-managed environment where caregivers are noted for being exceptionally kind and accommodating. While recent visitors express high confidence in the safety and support provided, a historical review from 2017 noted maintenance issues.

Quality Themes

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Strengths

Kind and accommodating caregivers
Clean and peaceful environment
Professional and welcoming management
Safe and supportive atmosphere

Rating Trends

Tap a year to see what changed

Distribution · 5 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Since Bentley Manor is such a cozy, intimate community of 27, how do you ensure each resident gets personalized attention from the caregivers?
2We've heard wonderful things about how welcoming the management team is; how do you involve families in the care planning process?
3What kind of daily activities or social outings do you organize to keep the residents engaged in such a peaceful environment?
4Can you walk us through the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
5How does the staff work together to maintain the high standards of cleanliness and safety that the residents enjoy here?
6With such a small resident population, how do you foster a sense of community and prevent anyone from feeling isolated?

Personalized based on this facility's data

Key Review Excerpts

“What stood out the most is how accommodating and kind the caregivers are. You can really feel that they care about the residents.”

Grandchild of a resident · 2026★★★★★

“I got Introduced to Cam whose really pleasant and made me feel at ease. Staff is great and I knew right away their care is great after meeting Mona the manager .”

Healthcare professional looking for a facility for their father · 2021★★★★★

Source: 5 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

19total

6 Type A— immediate health risk

12 Type B— non-compliance

Feb 17, 2026ComplaintNo deficiencies reported

None

COMPLAINT INVESTIGATION REPORT

Feb 11, 2026ComplaintNo deficiencies reported

None

This report details a complaint investigation conducted on February 11, 2026, regarding allegations of staff failing to provide prescribed medication and staff restraining a resident. The investigation found no evidence to support either allegation, and the report concludes that both allegations are unsubstantiated.

Nov 21, 2025ComplaintNo deficiencies reported

None

COMPLAINT INVESTIGATION REPORT

Sep 25, 2025ComplaintNo deficiencies reported

None

This report details a complaint investigation conducted on September 25, 2025, regarding allegations of staff failing to provide prescribed resident medication and staff restraining a resident. The investigation found no evidence to support either allegation, resulting in both being deemed 'Unsubstantiated.'

Sep 18, 2025InspectionNo deficiencies reported

None

The facility underwent an unannounced annual required visit on September 18, 2025. The inspection covered records review, facility tour, and adherence to safety protocols. No deficiencies were cited during this inspection visit, indicating compliance with current regulations.

Aug 19, 2024InspectionNo deficiencies reported

None

The facility underwent an unannounced visit on August 19, 2024. The inspection was limited in scope because of time restraints, and therefore, a full evaluation could not be completed. Only one deficiency was noted, which pertains to the incomplete nature of the visit.

Aug 9, 2024ComplaintNo deficiencies reported

None

This report details a complaint investigation conducted on August 9, 2024, addressing allegations regarding incontinence care, facility cleanliness, and rodent issues. For all three allegations, the investigation found no evidence to support the claims, resulting in all allegations being deemed 'Unsubstantiated.'

Aug 24, 2023ComplaintNo deficiencies reported

None

COMPLAINT INVESTIGATION REPORT

Ownership & Operations

Who Operates This Facility

Owner / Operator

Specialized Community Healthcare Company

Administrator

ALCARAZ, MONA M

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(310) 390-4408

schcares.com

3425 Mclaughlin Avenue

Los Angeles, CA 90066

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

5 reviews from families & visitors

Official Website

Visit schcares.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.