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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 13 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Staff turnover reported at 26%
Benedictine Health Center of Minneapolis has a middle-range Medicare overall rating. Strengths include commitment to resident health and safety. Some reviewers note concerns about neglect and poor medical care resulting in bed sores (mentioned by 2 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Benedictine Health Center of Minneapolis receives highly polarized feedback, with some families praising the staff's commitment to safety while others report severe neglect. Critical concerns include the development of pressure ulcers, allegations of verbal and physical abuse, and poor facility hygiene. Families should be aware that experiences vary significantly, ranging from satisfaction with care to reports of serious lapses in medical oversight.
Quality Themes
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Concerns
Rating Trends
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Distribution · 13 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The staff I have interacted with have a shared commitment to working to keep their residents healthy and safe.”
“I took care of my wife for two years without incident no bed sores the minute she got there ,now she got bed sores all over her bottom side she has been there since December and no change as far as improvement and they lie.”
“Workers are mean and rude, they'll take the food you leave for your loved one, they abused my step-grandma verbally and physically, they have mice or rats, needless to say it's a careless facility.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints that triggered 9 of the 33 deficiencies, including serious concerns about pressure ulcer care, abuse and neglect reporting, and respiratory care. The most recurring issues involve quality of care (especially wound care and daily living assistance), medication management, and abuse prevention protocols. While all deficiencies show correction dates, the pattern of repeated problems across multiple surveys and the high number of family-initiated complaints suggest ongoing care quality challenges that warrant careful consideration.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
May 23, 2024
$84,774
Payment Denial
May 23, 2024
37-day denial
Benedictine Health Center of Minneapolis
nonprofit
Benedictine Health System
23 facilities nationwide
Chain avg rating: 2.9/5 · Rank 14 of 22
Owners
Benedictine Health System
Owner · Organization
Key personnel
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Medicare Care Compare
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Google Reviews
13 reviews from families & visitors
Official Website
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Original nursing home datasets
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