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Nursing HomeMedicaid

Andrew Residence

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1215 South 9th Street, Central Minneapolis · Minneapolis, MN 55404212 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 20 Google reviews

5
4
3
2
1
Andrew Residence Nursing Home in Minneapolis, MN — Street View
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What this means for your family

While Andrew Residence offers robust mental health and wellness programming, families should be aware of significant concerns regarding privacy and living conditions. We strongly recommend touring the facility to inspect the sleeping arrangements and discussing the financial policies directly with administration before committing.

Google Reviews

Google Reviews

20 reviews on Google
Andrew Residence provides a range of mental health and supportive housing services, with some residents praising the variety of programs like fitness training and music lessons. However, multiple long-term residents and family members have raised serious concerns regarding the lack of privacy, poor living conditions including reports of mold, and restrictive financial policies.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean2.0Activities9.0MedsN/AMemoryN/ACommsN/AValue1.0

Strengths

  • Diverse mental health and wellness programming
  • On-site fitness facilities and personal training
  • Access to chemical dependency and support groups

Concerns

  • Lack of privacy and poor room conditions (mentioned by 3 reviewers)
  • Dissatisfaction with food quality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'18(6)'20(2)'22(3)'24(3)'26(4)

Distribution · 28 analyzed

5
14
4
3
3
0
2
4
1
7

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the focus on mental health and fitness programming, how are these activities integrated into a resident's daily schedule?
  • 2With the current staffing levels, what specific systems are in place to ensure residents receive timely assistance and consistent daily care?
  • 3I noticed some feedback regarding room maintenance; could you walk me through your current process for room inspections and addressing repair requests?
  • 4Could you share how you are working to improve the dining experience and food quality to better meet residents' nutritional preferences?
  • 5What protocols are in place to ensure resident privacy and personal space, especially within the shared living areas?
  • 6How does your nursing team coordinate with outside specialists when a resident requires urgent or specialized medical attention?

Personalized based on this facility's data


Key Review Excerpts

Great health and mental health housing. Wide array of programs and amenities. Fitness room and personal trainer.

Local Guide · 2020★★★★★

The care provided here is excellent. Staff really care about the residents and it consistently shows.

Resident · 2024★★★★★

The place is 2 and 3 bed room. Separated by hanging sheets. It is as clean as you make it. Room's are jail cell size.

Long-term resident · 2019☆☆☆☆
Source: 20 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.66hrs
88%
Registered nurses for medical care
Total Nursing
1.99hrs
49%
All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility62.9%
Worse than Avg
Here
62.9%
US
15.4%
MN
17.0%
Hennepin
19.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility39.6%
Worse than Avg
Here
39.6%
US
19.5%
MN
12.5%
Hennepin
12.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
19.4%
MN
24.5%
Hennepin
20.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
15.3%
MN
21.4%
Hennepin
18.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
14.4%
MN
18.6%
Hennepin
16.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility12.1%
Worse than Avg
Here
12.1%
US
12.1%
MN
4.3%
Hennepin
5.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility80.8%
Worse than Avg
Here
80.8%
US
81.8%
MN
88.3%
Hennepin
86.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
Near state avg (8.0)
6 complaint-triggered

Andrew Residence has concerning complaint-triggered deficiencies including recent reports about abuse protections and care planning, with families filing reports that led to investigations. The facility shows recurring issues with fire safety systems (sprinkler maintenance, alarms), infection control appearing multiple times, and respiratory care deficiencies. While all violations were reportedly corrected, the pattern of safety system failures and complaint-driven investigations about abuse protections raises questions about consistent oversight and resident safety.

Nov 25, 2025Complaint
3
0610Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Sep 11, 2025Routine
8
0346Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0755Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

May 7, 2025Complaint
3
0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 1, 2024Routine
14
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0291Potential for harm · PatternCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0914Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0225Potential for harm · IsolatedCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0909Potential for harm · IsolatedCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Aug 3, 2023Routine
12
0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0901Potential for harm · WidespreadCorrected

Electrical Deficiencies

Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0925Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0041Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Andrew Residence

Organization Type

for profit

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

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References & Resources

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