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Nursing HomeMedicaid Investigative

Beltline Healthcare Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

106 N Beltline Rd, Garland, TX 75040120 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 20 Google reviews

5
4
3
2
1
Beltline Healthcare Center Nursing Home in Garland, TX — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (16 vs median 8.0)

Bottom 25% in Texas · Meets national RN staffing standard · Worst in CREATIVE SOLUTIONS IN HEALTHCARE chain · $301,580 in fines

Source: Medicare data

What this means for your family

This facility is a strong option for short-term physical therapy and rehabilitation, with several patients reporting significant mobility improvements. However, you must perform a thorough in-person inspection of the room and plumbing, as multiple reviewers have flagged serious concerns regarding facility maintenance and cleanliness.

Google Reviews

Google Reviews

20 reviews on Google
Families seeking rehabilitation services may find success here, as several reviewers praise the effectiveness of the physical therapy and the kindness of the staff. However, there are serious allegations regarding facility maintenance, including plumbing issues, exposed wires, and cleanliness concerns that should be investigated personally.

Quality Themes

Tap a score for details
Food5.0Staff7.0Clean4.0Activities8.0MedsN/AMemoryN/AComms7.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective rehabilitation and physical therapy
  • Friendly and professional management
  • Welcoming atmosphere for short-term recovery

Concerns

  • Facility maintenance and safety issues including leaks and exposed wires (mentioned by 2 reviewers)
  • Reports of rude or neglectful nursing staff (mentioned by 2 reviewers)
  • Issues with cleanliness and odors (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.62024(9)4.32025(12)1.02026(1)

Distribution · 22 analyzed

5
18
4
0
3
0
2
0
1
4

How They Respond to Reviews

25%response rate
Generic

The owner uses highly repetitive, templated responses that follow a nearly identical structure for every review. While they acknowledge the dissatisfaction, they fail to address any of the specific allegations regarding medical neglect, facility maintenance, or staff behavior.

Questions for Your Tour

  • 1I noticed some great feedback about how compassionate the nursing staff is; how do you ensure that level of attentive care remains consistent across all shifts?
  • 2What specific steps is the facility taking right now to address building maintenance and ensure the environment is safe and well-maintained for residents?
  • 3Could you tell me more about your cleaning protocols and how you manage the overall freshness and upkeep of the resident rooms and common areas?
  • 4With the high staffing rating, how do you support your team in maintaining a positive and professional attitude during busy or stressful shifts?
  • 5What does a typical day of social activities and engagement look like for the residents here?
  • 6In the event of a medical emergency during the night, what is the specific protocol for notifying the family and providing immediate care?

Personalized based on this facility's data


Key Review Excerpts

My mother recently underwent hip surgery and could barely walk. This facility accommodated my mother and provided her with the care and therapy necessary for her recovery.

Post-surgery family member · 2025★★★★★

I cannot say enough about the wonderful care I was given at this facility. Sweet caring kindness was shown to me. I was not able to walk when I came in. I am walking with the aid of a walker.

Rehab patient · 2024★★★★★

The center is very clean and has been nicely refurbished, creating a comfortable and welcoming environment for patients.

Visitor · 2024★★★★★
Source: 20 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.81hrs
OK
Registered nurses for medical care
Total Nursing
3.03hrs
74%
All nurses + aides combined

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

15

measures

Worse Than Avg

1

measures

Mixed Results

1

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility3.3%
Better than Avg
Here
3.3%
US
19.4%
TX
14.2%
Dallas
16.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
TX
2.5%
Dallas
2.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.7%
Better than Avg
Here
4.7%
US
15.4%
TX
9.4%
Dallas
10.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TX
96.9%
Dallas
95.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.9%
Better than Avg
Here
10.9%
US
15.3%
TX
14.9%
Dallas
17.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility14.0%
Better than Avg
Here
14.0%
US
19.5%
TX
18.4%
Dallas
16.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
TX
88.0%
Dallas
78.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
TX
89.2%
Dallas
86.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
TX
1.5%
Dallas
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies
1penalties
Well above state avg (9.1)
11 complaint-triggered
$301,580 in fines

Families have filed multiple complaints triggering 11 deficiencies, including recent issues in September 2025 involving dementia care, medication management, and treatment quality. The facility shows recurring problems with care planning, safety hazards, and building maintenance across multiple surveys from 2022-2025. While all deficiencies appear corrected, the pattern of repeated violations and family complaints suggests ongoing care quality concerns that warrant careful consideration.

Dec 30, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Sep 23, 2025Complaint
8
0684Immediate jeopardy · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0740Immediate jeopardy · PatternCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0744Immediate jeopardy · PatternCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0580Immediate jeopardy · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0712Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0837Potential for harm · PatternCorrected

Administration Deficiencies

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Mar 26, 2025Complaint
1
0755Potential for harm · IsolatedResolved (past non-compliance)

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Nov 7, 2024Routine
9
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Sep 19, 2024Complaint
1
0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Sep 28, 2023Routine
3
0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Federal Penalties

Fine

Sep 23, 2025

$49,240

Ownership & Operations

Who Operates This Facility

Owner / Operator

West Wharton County Hospital District

Organization Type

for profit

Management Company

GARLAND I ENTERPRISES, LLC

Administrator

KRYSTAL HORN

Chain Affiliation

Chain Name

Creative Solutions in Healthcare

Chain Size

149 facilities nationwide

Chain avg rating: 2.7/5 · Rank 110 of 148 (Worst)

Ownership & Management

Key personnel

Huggins, LindaOfficer / DirectorMak, DavidOfficer / DirectorGarland I Enterprises LLCManagerBlake, GaryManagerBlake, MalisaManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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