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Public Google reviewers rate this highly and often mention warm, home-like atmosphere. Schedule a visit to confirm the fit.
based on 50 Google reviews
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Public Google reviewers rate Mayberry Gardens highly. Reviewers highlight: warm, home-like atmosphere, compassionate and caring staff (historically). Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Mayberry Gardens has historically been praised for its warm, home-like atmosphere and compassionate staff, but recent reviews from 2024 indicate a significant decline in quality following a change in ownership. While older reviews highlight excellent care and great meals, newer feedback warns of poor communication, declining food quality, and concerns regarding staff responsiveness and resident supervision.
Quality Themes
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Rating Trends
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Distribution · 181 analyzed
The owner provides highly personalized responses to positive reviews, frequently mentioning specific staff members and residential houses by name. For negative reviews, the owner uses a defensive strategy to distance their specific property from the complaint.
Personalized based on this facility's data
Key Review Excerpts
“The new management has set the bar for assisted living facilities on the ground. Where to begin. My mother had a stroke in 2004 but lived with my father until he passed. She is physically disabled but otherwise fine. We chose this facility because of its location and the fact it claimed to have physical therapy available as well as activities for the residents. The new management fired the events coordinator and the therapy”
“My dad was well taken care of and proud to call Mayberry his final home. I believe the “homey atmosphere” is what made this place special as well as my dad delivered meals on wheels here years ago. If there was a problem, the new owner and management did their best to correct the problem in a timely manner.”
“I searched for a few months to find a great place for my dad that would be within our budget. I couldn't have hoped for a better place than Mayberry Gardens. Finding it was a true Godsend. They treat my dad with great care and respect.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection for Mayberry Gardens was conducted on April 19, 2024. While there are no current enforcement actions on record, a previous inspection in January 2020 identified several Life Safety Code violations related to fire safety, emergency planning, and equipment maintenance, all of which were documented as corrected by February 2020.
Life Safety Code (10 violations)
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.
The facility failed to ensure lighting levels were in compliance with licensing standards for assisted living facilities and the Illumination Engineering Society of North America.
The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.
The facility failed to provide the required sprinkler system to meet NFPA 13, 13D, 13R, or meet the requirements of Chapter 33.
Cummings Commercial Properties, LLC
for profit
ANDREW K CUMMINGS
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TX HHSC — View Official Record
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Mayberry Gardens
< 1 miAssisted Living · Garland, TX
Mayberry Gardens
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Mayberry Gardens
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Mayberry Gardens
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Mayberry Gardens
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Mayberry Gardens
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