Belmont Village Aliso Viejo
Families consistently rate this highly — reviewers highlight warm and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 34 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking high-end memory care and a clean, beautiful environment. While the staff's compassion is a standout strength, you should proactively ask how the facility communicates upcoming events and schedule changes to ensure you stay informed.
Google Reviews
Google Reviews
34 reviews on Google“Families can expect a highly rated facility known for its exceptionally warm, professional, and caring staff, particularly within the memory care wing. While the building is frequently praised for being beautiful, clean, and upscale, some reviewers have noted concerns regarding communication about facility events and occasional issues with dining quality.”
Quality Themes
Tap a score for detailsStrengths
- Warm and attentive nursing and care staff
- Impeccable cleanliness and beautiful facilities
- High-quality memory care programming
- Welcoming and professional atmosphere
Concerns
- Inconsistent communication with family members regarding events (mentioned by 2 reviewers)
- Occasional issues with dining quality and nutrition (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 38 analyzed
How They Respond to Reviews
The owner provides highly personalized and empathetic responses to detailed positive reviews, often acknowledging specific family members or staff names. However, they rely heavily on a standardized template for short or textless reviews, frequently directing users to the Executive Director.
Questions for Your Tour
- 1It's wonderful to see how much care goes into keeping the facility so beautiful and clean; how does the team ensure this high standard is maintained daily?
- 2We've noticed how much the management values feedback from the community; how do you typically use family input to improve resident services?
- 3What specific steps are in place to ensure consistent and timely communication with family members regarding resident updates and upcoming community events?
- 4Could you tell us more about the nutritional variety in the dining program and how the kitchen staff addresses specific dietary needs?
- 5For residents needing more support, how does the nursing team manage medical emergencies or changes in health status during the overnight hours?
- 6What kind of daily activities or specialized programming are available to keep residents engaged and socially connected?
Personalized based on this facility's data
Key Review Excerpts
“My husband was in their Neighborhood 1 for those suffering from different forms of Dementia. He was there for 2 years, and his care was incredibly great! The entire staff was respectful, kind, and pleasant beyond belief!!”
“The facility looks like an upscale apartment building and is spotless, brand new and always kept at the perfect temperature. Never too hot or cold, which is important for seniors.”
“My mother-in-law has been a resident here for three years now. She has Alzheimer’s and she absolutely loves it here. The rooms are cozy, very nice & roomy. The grounds are kept up beautifully and the facility is impeccably clean and decorated nicely.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 14, 2026OtherClean
FACILITY EVALUATION REPORT
May 8, 2026OtherClean
FACILITY EVALUATION REPORT
Feb 19, 2026InspectionClean
The facility underwent a required 1-year unannounced inspection. The report indicates that the facility appears clean, safe, and sanitary across all inspected areas, including the physical plant, kitchen, and resident rooms. No deficiencies were noted during this visit.
Feb 20, 2025OtherClean
This was an unannounced follow-up visit conducted to review deficiencies cited on 02/04/2025. The primary deficiency concerning centrally stored medications (Title 22 Regulation 87465(h)(2)) was found to be corrected. The facility was advised to maintain compliance in all areas.
Feb 4, 2025InspectionClean
This report details two separate complaint investigations conducted on behalf of the facility. The first allegation regarding staff training for dementia residents was deemed 'Unfounded.' The second allegation concerning staff ensuring residents take medication was deemed 'Unsubstantiated.' No formal deficiencies were cited in the provided text.
Feb 4, 2025ComplaintClean
This report details two separate complaint investigations conducted on behalf of the facility. The first allegation regarding staff training for dementia residents was deemed 'Unfounded.' The second allegation concerning staff ensuring residents take medication was deemed 'Unsubstantiated.' No formal deficiencies were cited in the provided text.
May 6, 2024ComplaintClean
This report details a complaint investigation conducted following an unannounced visit. The allegations regarding inadequate care, supervision, and sleeping arrangements were reviewed, and the investigation findings concluded that the allegations were unsubstantiated due to a lack of preponderance of evidence.
Apr 30, 2024InspectionClean
The facility underwent an unannounced required annual inspection. Inspectors observed the facility to be clean, organized, and well-maintained, noting adequate supplies and functional safety equipment. No deficiencies were cited during this visit.
Ownership & Operations
Who Operates This Facility
Bmsh I Belmont Av Gp LLC; Belmont Three LLC
AYALA, ROSA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit belmontvillage.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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