The Covington

COMPLAINT INVESTIGATION REPORT

FACILITY EVALUATION REPORT

This report details a complaint investigation regarding a resident sustaining multiple wounds while in care. The investigation found that the allegation was unsubstantiated, meaning there was not enough evidence to prove the violation occurred. No specific deficiencies were cited in the report.

The facility underwent an unannounced Annual Required inspection. The inspection covered the physical plant, food service, records, and general safety areas. Overall, the facility appears clean, safe, and sanitary, and no deficiencies were cited during the visit.

This report details a complaint investigation conducted on the facility. The allegation regarding the failure to issue a refund to a former resident was investigated and subsequently found to be unfounded. No citations were issued during the exit interview.

The facility was visited for an unannounced case management follow-up regarding fire evacuees. The Licensing Program Analyst observed that the facility appears clean and sanitary, and the evacuees verbalized satisfaction with the services provided. No health and safety concerns were noted during the visit.

The facility underwent an unannounced Required One Year visit to ensure substantial compliance with Title 22 regulations. The inspection noted that exterior and interior passageways were free from obstructions, and various safety and operational systems, including emergency lighting and fire extinguishers, were functional. Overall, the report explicitly states that no deficiencies were observed or cited during this annual inspection.

The report documents a visit following an incident (a fire) that occurred at the facility on 5/25/22. The narrative details the fire, the immediate response, and the subsequent actions taken by the facility staff. No specific citation codes or deficiencies were found in the provided text.