Oxford Crossings
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 35 Google reviews
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What this means for your family
Oxford Crossings is an excellent choice for families seeking a clean, communicative, and warm environment where staff members are highly dedicated. However, if your loved one requires intensive memory care, you should specifically ask about their protocols for medication administration and hygiene consistency to ensure these reported issues are being addressed.
Google Reviews
Google Reviews
35 reviews analyzed“Families considering Oxford Crossings will find a highly praised community known for its exceptionally clean facilities and a deeply compassionate staff that treats residents like family. While many reviewers highlight seamless transitions and excellent communication, one reviewer raised serious concerns regarding medication management and hygiene within the memory care unit.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Exceptionally clean and renovated facilities
- Smooth transition and intake process
- Strong communication from administration
Concerns
- Medication management and hygiene issues in memory care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about how clean and beautifully renovated the facility is; could you show us some of the recently updated common areas?
- 2The administration seems very proactive in communicating with families; how do you typically keep us updated on our loved one's day-to-day well-being?
- 3Could you walk us through your specific protocols for medication management to ensure everything is administered accurately and on schedule?
- 4What specific steps are in place within the memory care wing to ensure resident hygiene and personal care needs are consistently met?
- 5What does a typical day look like for residents here, and are there specific social activities or outings that the community enjoys together?
- 6In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“While he was there, he was treated like family. I know, as I saw it on a very daily basis each time I came to visit. His care was attended to promptly and his needs were fulfilled.”
“Ariel took the time to answer all of our questions, provided regular updates, and was always accessible whenever we needed guidance, even on the weekend!”
“They had forgotten to give her her medication, which with someone who has dementia, needs to be taking there medications. They didn’t brush her teeth, they weren’t exactly the nicest of people and they seem like they don’t even know what they’re doing there.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2025, Oxford Crossings underwent 12 inspections, resulting in 3 clean reports and 25 violations. Recorded findings include issues regarding medication administration, staff supervision during activities, and documentation requirements.
Dec 2, 2025Routine
Poisonous materials, including toothpaste and hand sanitizer, were found unlocked and accessible to residents.
A strong odor of urine was noted in a resident's room.
Medication blister packs were found with punctures, compromising the integrity of the packaging.
The resident's support plan failed to address their ability to safely use or avoid poisonous materials.
Oct 27, 2025Routine
Staff failed to provide requested internal investigation files, assignment sheets, staff records, and resident files to Department agents in a timely manner.
Staff members involved in an alleged abuse report returned to work without an approved plan of supervision being submitted to the Department.
Resident records were left unlocked and accessible due to an open office door, and staff were using personal cellphones to record and share videos of residents via WhatsApp.
A resident from the secured dementia care unit exited the building through an unlocked bedroom window and was found unsupervised in the parking lot.
Jun 2, 2025Routine
The home failed to report a resident's death to the Department within the required 24-hour timeframe.
An FBI background check was not completed for a staff member who had not resided in Pennsylvania for over two years.
A direct care staff person was hired without a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
The administrator's staff list was incomplete, failing to include the administrator and certain campus staff.
Jan 8, 2025Routine
Multiple instances of resident neglect and failure to seek medical attention, including a resident who passed away after the home failed to seek medical care.
A direct care staff person was found to lack a high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry.
Sep 16, 2024Routine
The home failed to report medication errors occurring on 9/8/2024 and 9/9/2024 to the Department within 24 hours.
A direct care staff person lacked a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
Jul 29, 2024Routine
The home's current violation report and a copy of 55 Pa. Code Chapter 2600 were not posted in a conspicuous and public place.
The home failed to submit an incident report to the Department within 24 hours regarding a resident being left unattended and unsupervised.
Nov 30, 2023Routine
Staff was observed using disrespectful and harsh language toward a resident during assistance with dressing and mobility.
The facility failed to maintain a criminal background check on file for a private caregiver working in a resident's home.
Aug 9, 2023Routine
The facility failed to provide adequate supervision for children during outdoor activities, specifically regarding the monitoring of children near the playground area.
Staff failed to maintain proper supervision of children during transitions and indoor activities.
Inadequate supervision was noted during meal times, specifically regarding the monitoring of children's safety and behavior.
Ownership & Operations
Who Operates This Facility
Oxford Personal Care LLC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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