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Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 35 Google reviews
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Public Google reviewers rate Oxford Crossings highly. Reviewers highlight: compassionate and attentive nursing staff, exceptionally clean and renovated facilities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Oxford Crossings will find a highly praised community known for its exceptionally clean facilities and a deeply compassionate staff that treats residents like family. While many reviewers highlight seamless transitions and excellent communication, one reviewer raised serious concerns regarding medication management and hygiene within the memory care unit.
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Key Review Excerpts
“Ariel took the time to answer all of our questions, provided regular updates, and was always accessible whenever we needed guidance, even on the weekend!”
“They had forgotten to give her her medication, which with someone who has dementia, needs to be taking there medications. They didn’t brush her teeth, they weren’t exactly the nicest of people and they seem like they don’t even know what they’re doing there.”
“I walked near exercise area and saw AT LEAST 10 residents smiling while exercising! It was because the lady was using their names, encouraging them and making them laugh.”
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2025, Oxford Crossings underwent 12 inspections, resulting in 3 clean reports and 25 violations. Recorded findings include issues regarding medication administration, staff supervision during activities, and documentation requirements.
Medication blister packs were found with punctures, compromising the integrity of the packaging.
The resident's support plan failed to address their ability to safely use or avoid poisonous materials.
A strong odor of urine was noted in a resident's room.
Poisonous materials, including toothpaste and hand sanitizer, were found unlocked and accessible to residents.
A resident from the secured dementia care unit exited the building through an unlocked bedroom window and was found unsupervised in the parking lot.
Resident records were left unlocked and accessible due to an open office door, and staff were using personal cellphones to record and share videos of residents via WhatsApp.
Staff failed to provide requested internal investigation files, assignment sheets, staff records, and resident files to Department agents in a timely manner.
Staff members involved in an alleged abuse report returned to work without an approved plan of supervision being submitted to the Department.
The administrator's staff list was incomplete, failing to include the administrator and certain campus staff.
The home failed to report a resident's death to the Department within the required 24-hour timeframe.
A direct care staff person was hired without a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
An FBI background check was not completed for a staff member who had not resided in Pennsylvania for over two years.
A direct care staff person was found to lack a high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry.
Multiple instances of resident neglect and failure to seek medical attention, including a resident who passed away after the home failed to seek medical care.
A direct care staff person lacked a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
The home failed to report medication errors occurring on 9/8/2024 and 9/9/2024 to the Department within 24 hours.
The home's current violation report and a copy of 55 Pa. Code Chapter 2600 were not posted in a conspicuous and public place.
The home failed to submit an incident report to the Department within 24 hours regarding a resident being left unattended and unsupervised.
The facility failed to maintain a criminal background check on file for a private caregiver working in a resident's home.
Staff was observed using disrespectful and harsh language toward a resident during assistance with dressing and mobility.
The facility failed to provide adequate supervision for children during outdoor activities, specifically regarding the monitoring of children near the playground area.
Staff failed to maintain proper supervision of children during transitions and indoor activities.
Inadequate supervision was noted during meal times, specifically regarding the monitoring of children's safety and behavior.
Oxford Personal Care LLC
for profit
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