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Public Google reviewers rate this highly and often mention compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 19 Google reviews
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Public Google reviewers rate Beacon Pointe Assisted Living Unit 2 highly. Reviewers highlight: compassionate and attentive caregiving staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Beacon Pointe Assisted Living is a smaller, well-maintained facility that many families praise for its compassionate caregivers and clean, comfortable environment. However, there are conflicting reports regarding management, with some families reporting excellent support during end-of-life care while others express frustration over perceived mismanagement, poor communication, and pressure to move residents to higher levels of care.
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Key Review Excerpts
“The BP Director was professional in helping us family members understand and negotiate the often confusing roles of hospice, BP caregivers and family and end of life care.”
“As a smaller facility,( less than 30 residents), Beacon Pointe allows for staff to keep up on residents' needs. Residents go out for weekly trips and have nice activities.”
“Unfortunately, the management staff was inconsiderate to the residents capabilities. They tried more than once to push her out.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified several administrative and documentation issues, including missing staff training records, incomplete background checks, and missing physician orders for assistive devices. The facility is also working to ensure all resident care agreements clearly and consistently list all applicable service fees.
Resident Care Agreements (RCAs) were not consistent in reflecting the costs of additional fees like podiatry and salon services, cable, move in fees, late payment fees, and the differences in levels of care.
There was no verification direct care staff had reporting requirements training, as required.
Multiple residents utilize assistive devices like walkers and wheelchairs; however, the physician’s orders were not available for review during the inspection.
Direct care staff did not have verification of receipt of the licensee’s policies and procedures, including contracted or agency staff.
Multiple staff did not have verification of TB tests.
Multiple staff did not have verification of all the required trainings.
Not all resident assessments plans were available for review during the inspection.
Multiple Resident Care Agreements (RCAs) did not include the fee for the service; also, ensure the entire RCA is completed.
Multiple staff did not have fingerprints completed through the Workforce Background Check (WBC), as required.
Not all staff reference checks were available for during the inspection.
No deficiencies are reported in this inspection record.
Dockerty Health Care Services, INC.
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MI LARA — View Official Record
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