See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

The Laurels of Galesburg

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1080 N 35th Street, Galesburg, MI 4905393 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 59 Google reviews

5
4
3
2
1
The Laurels of Galesburg Nursing Home in Galesburg, MI — Street View
Street View

Watch The Laurels of Galesburg

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (12 vs median 8.0)
  • High RN turnover (57%)

Below average in MI · Below recommended RN staffing · Below chain average · $134,023 in fines

Source: Medicare data

What this means for your family

The Laurels of Galesburg is highly regarded for its dedicated nursing and social work staff, making it a strong candidate for those prioritizing compassionate, hands-on care. However, families should be vigilant regarding administrative communication and billing; we recommend getting all financial agreements in writing and maintaining frequent, direct contact with the nursing director to ensure your loved one's care plan is followed.

Google Reviews

Google Reviews

59 reviews on Google
The Laurels of Galesburg receives high praise for its dedicated nursing and social work staff, with many families highlighting the compassionate care provided to long-term and rehab residents. However, some reviewers report significant concerns regarding administrative professionalism, inconsistent communication, and occasional lapses in basic care standards such as cleanliness and responsiveness.

Quality Themes

Tap a score for details
Food4.0Staff8.0Clean5.0Activities8.0Meds4.0Memory7.0Comms6.0Value3.0

Strengths

  • Compassionate and attentive nursing staff
  • Highly regarded social work team
  • Effective rehabilitation and wound care
  • Supportive transition and admissions process

Concerns

  • Inconsistent administrative professionalism and communication (mentioned by 3 reviewers)
  • Lapses in basic care, hygiene, and responsiveness (mentioned by 2 reviewers)
  • Billing and financial management disputes (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'20(2)'22(3)'24(13)'26(9)

Distribution · 88 analyzed

5
58
4
10
3
5
2
4
1
11

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much the management engages with feedback from families; how does the administration currently work to ensure communication stays clear and consistent with residents' loved ones?
  • 2We noticed the nursing and social work teams are highly regarded here; how do these teams collaborate to support a resident's emotional and physical well-being?
  • 3Could you tell us more about the daily dining experience and what steps are being taken to ensure meal quality and variety for the residents?
  • 4With the focus on effective wound care and rehabilitation, how is medication management handled to ensure everything is precise and timely?
  • 5What is the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
  • 6What kind of daily activities or social programs are available to keep residents engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

The staff has been wonderful. I visit daily and they have become a second family to us, treating all of us with kindness and even with love.

Long-term resident's family · 2025★★★★★

She even came in on her day off just to make sure everything was good .After a couple of weeks my infection is almost cleared up ! Thank you CeCe for taking such good care of me

Rehab patient · 2025★★★★★

The DON and MSW are wonderful answering many questions and helping us navigate through this new time in our lives. I've never done this and I'm going through the process with their guidance and it's making it much easier.

New resident's family · 2025★★★★★
Source: 59 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.59hrs
78%
Registered nurses for medical care
Total Nursing
3.60hrs
88%
All nurses + aides combined
Staff Turnover
38%
Lower is better (< 30% = good)
RN Turnover
58%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

5

measures

Worse Than Avg

10

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility75.8%
Worse than Avg
Here
75.8%
US
93.4%
MI
95.2%
Kalamazoo
94.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility30.2%
Worse than Avg
Here
30.2%
US
15.4%
MI
15.0%
Kalamazoo
13.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MI
4.2%
Kalamazoo
2.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility20.4%
Worse than Avg
Here
20.4%
US
15.3%
MI
13.1%
Kalamazoo
12.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility15.2%
Worse than Avg
Here
15.2%
US
14.4%
MI
11.2%
Kalamazoo
9.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility24.2%
Worse than Avg
Here
24.2%
US
19.5%
MI
19.5%
Kalamazoo
21.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility87.6%
Better than Avg
Here
87.6%
US
79.7%
MI
79.5%
Kalamazoo
87.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility80.5%
Worse than Avg
Here
80.5%
US
81.8%
MI
83.0%
Kalamazoo
87.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.6%
Worse than Avg
Here
1.6%
US
1.6%
MI
1.2%
Kalamazoo
0.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

18deficiencies
5penalties
Well above state avg (9.8)
21 complaint-triggered
$134,023 in fines

Families have repeatedly filed complaints about this facility, with 15 complaint-triggered deficiencies including serious concerns about medication management, protecting residents from abuse, and accident prevention. The facility shows persistent problems across surveys in safety supervision, resident rights, and fire safety systems, though most issues are reported as corrected. While the deficiencies appear to be addressed when identified, the pattern of recurring complaints warrants careful consideration during your visit.

Mar 31, 2026Complaint
6
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0744Potential for harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Sep 10, 2025Routine
20
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0291Potential for harm · PatternCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Jan 28, 2025Complaint
5
0760Actual harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Dec 19, 2024Complaint
1
0741Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

Sep 19, 2024Routine
25
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0271Potential for harm · WidespreadCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0914Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0727Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Sep 19, 2024Complaint
1
0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Federal Penalties

Fine

Sep 10, 2025

$26,685

Payment Denial

Dec 19, 2024

18-day denial

Fine

Mar 21, 2024

$77,701

Fine

Jan 19, 2024

$40,729

Fine

Jul 26, 2023

$15,593

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Laurels of Galesburg

Organization Type

for profit

Chain Affiliation

Chain Name

Ciena Healthcare/laurel Health Care

Chain Size

83 facilities nationwide

Chain avg rating: 2.9/5 · Rank 46 of 84

Ownership & Management

Key personnel

Qazi, MohammadOfficer / DirectorKhan, AnisOfficer / DirectorQazi, MohammadOfficer / DirectorStobb, DavidOfficer / DirectorCiena Healthcare Management INCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call