Bay Area Healthcare Center
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy teams. Still worth an in-person visit.
based on 28 Google reviews
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What this means for your family
This facility is an excellent choice for patients requiring intensive physical or occupational therapy, as the clinical staff receives consistent praise. However, families should be prepared for potential discomfort due to the building's lack of air conditioning and investigate the room layouts before committing.
Google Reviews
Google Reviews
28 reviews on Google“Families seeking rehabilitation services will find a highly praised therapy and nursing team that excels in post-surgical and post-ER care. However, there are significant concerns regarding the facility's physical environment, specifically regarding the lack of air conditioning and the cramped, aging building layout.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy teams
- Kind and attentive CNA and nursing staff
- Engaging resident activities including live music and movies
- Professional and friendly reception and administrative staff
Concerns
- Lack of air conditioning and uncomfortable building temperature (mentioned by 2 reviewers)
- Cramped or overcrowded room layouts (mentioned by 2 reviewers)
- Inadequate communication regarding patient incidents
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your physical and occupational therapy teams; could you tell us more about how they work with residents to maintain mobility?
- 2Since we want to ensure [Name] is comfortable, how do you manage the building temperature during the warmer months?
- 3What is your process for notifying family members if there is a change in a resident's health or a specific medical incident occurs?
- 4We'd love to hear more about the social side of things—what kind of activities, like live music or movies, are currently popular with the residents?
- 5With such an impressive 5-star rating for staffing, how do you ensure that the nursing and CNA teams can provide consistent, attentive care to every resident?
- 6Could you show us some of the room layouts and explain how you ensure each resident has a comfortable, personal space?
Personalized based on this facility's data
Key Review Excerpts
“The staff was amazing. The PT was essential and very helpful. They had Nurses around the clock attending to my meds. The food was delicious and the dietician checked in with me frequently.”
“My 88year old father stayed here for three weeks in July to mend from a broken hip. The staff was very attentive and friendly. They were so nice to my dad it really gave me good peace of mind.”
“To anyone needing Skilled Nursing Rehabilitation, I recommend Bay Area Healthcare Center. My husband was there for Rehabilitation and was treated with the kindest caring help.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
12
measures
4
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bay Area Healthcare Center has recent serious deficiencies that remain uncorrected, including three complaint-triggered issues from families reporting problems with abuse reporting, wound care, and medical records management. The facility shows recurring problems with fire safety systems, medication management, and electrical systems across multiple surveys. While many past deficiencies were corrected, the most recent complaints suggest ongoing care quality concerns that warrant careful consideration.
Feb 9, 2026Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jan 29, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 26, 2025Routine6
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
May 4, 2023Routine14
Smoke Deficiencies
Provide properly protected cooking facilities.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Aug 29, 2019Routine8
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Ownership & Operations
Who Operates This Facility
Bay Area Healthcare Center
for profit
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit bayareahc.com
Medicare data downloads
Original nursing home datasets
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